Software Engineer Intern

Job Summary:

SOFTWARE ENGINEER NTERN

Location: Remote in the US

Division: Ticketmaster NA – Festivals & GA (TicketWeb)

Line Manager: Lead Engineer

Internship Terms: ~8-Month Term commencing May 2025 working up to 29 hours per week

THE TEAM

A career at TicketWeb will challenge and engage you. TicketWeb is the division of Ticketmaster focused on independent clubs, venues and promoters. We provide self-service event management tools that connect fans with our clients. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.

Over the last 20 years, TicketWeb has assembled the top software engineers and seasoned veterans from the entertainment and the ticketing industries. We’re all united by the goal of providing the very best online services to venues and event promoters, and the very best access and information to the fan.

THE INTERNSHIP

The Software Engineer Intern will support team with providing high quality technological solutions that address business needs for TicketWeb’s web-based ticketing platform which may include development for a core set of new features, along with maintenance of existing modules. The placement will participate in design sessions, work closely with product & other non-technical staff, perform heads down development, write unit tests, work with QA on test plans, and create necessary documentation.

THROUGHOUT YOUR TIME WITH US YOU WILL

• Write well-designed, efficient code with unit tests, logging and comments.
• Participate in SDLC processes like Stand-ups, status meetings, grooming, release planning etc.
• Participate in Project brainstorming sessions and work with Product Team and Development team to understand business requirements and provide feedback.
• Participate in Code reviews.
• Supporting the team to deliver project on time with high quality.

YOU WILL PROBABLY BE A GOOD FIT IF YOU

• Are currently enrolled in a post-secondary program in Computer Science or a related field that requires participation in a co-op/internship placement as part of the curriculum to graduate.
• Familiarity with modern object-oriented programming languages such as Java and JS frameworks such as Angular, Ember, React, and/or web frameworks (e.g., PrimeFaces).
• Basic understanding of Linux & infrastructure & AWS ecosystem.
• Hands on experience with SQL, along with demonstrated knowledge with NoSQL/Relational DB skills.
• Experience with load testing, performance testing and tuning.
• Understanding of automated testing framework.
• Knowledge of Build tools, such as Maven / Gradle.
• Scripting skills such as Perl, Ruby, shell, and so on.
• An avid interest in learning about the entertainment industry.
• Solid organizational, verbal, and written communication skills.
• Ability to take direction while also displaying strong personal initiative.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-REMOTE

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.