Software Engineer in Support I

Job Title : Software Engineer in Support I

Location : Remote (CO, FL, GA, MA, NC, NY, TN, TX, WA)

AccUsoft, centered on U - authentic, true, and unique

Meet Accusoft:

Accusoft is a software development company specializing in content processing, conversion, and automation solutions. We enable users to solve their most complex workflow challenges and gain greater insights from content in any format, and on any device. Embedded in the technologies that power our world, from ATMs and medical imaging devices to enterprise content management solutions and websites used by millions of people, our technology connects people with progress. Visit us at www.accusoft.com.

Join us as PART of our organization:

• Proud of Our Purpose
• Aligned in Growth
• Resilient in Change
• True to Ourselves

About The Role

Are you ready to join a collaborative, results-focused team that enjoys helping businesses accomplish their goals? In this role, you'll report to the Software Support Manager, and be primarily responsible for code level product support of our JavaScript web components, .NET SDKs and RESTful APIs offered by Accusoft Corporation.

Ways You Will Contribute to Our Collective Success

• Debugging customer integrations of Accusoft products
• Writing sample code for Accusoft products
• Interacting with Accusoft clients via email, phone and chatting services
• Contribute to department resources, knowledge base and codebase
• A minimum of a half day per week of involvement with product group development tasks; mentoring provided by a Sr. Software Engineer

The Background and Experience You Need to Support Success

• Bachelor of Science in Computer Science/Computer Engineering degree or other technical field.
• 1-2 years of real industry experience in a software development role that involved working with external clients; or equivalent combination of education and experience.
• Minimum of 2 years' experience in JavaScript
• Minimum of 2 years' experience using the Visual Studio Environment
• Knowledge of ASP.NET and related technologies
• Demonstrated detailed problem solving ability
• Knowledge of the Unix OS
• Proven ability to work closely with other Engineers in a team, using cybersecurity frameworks such as NIST 800-53, 800-171 and/or ISO 27001.

Preferred Technical Skills and Abilities:

• Experience in digital imaging technology
• Experience using imaging components
• Experience using RESTful web services
• Experience using Node.js
• Experience using modern browser developer tools
• Experience working with AWS/Azure/Google Cloud Platform
• Prior work experience in a similar role
• Use of a source control revision control system
• Assesses own strengths and weaknesses
• Pursues training and development opportunities
• Strives to continuously build knowledge and skills
• Shares expertise with others

Perks & Benefits

• Competitive salary based on experience and market
• Generous benefits, 401k match, and PTO
• Fully paid medical premium option for employee-only coverage
• Focus on work-life balance
• Tuition & Continuous Education Reimbursement program
• Paid Parental Leave

Diversity, Equity, Inclusion, and Belonging (DEIB)

At Accusoft, we hold a profound appreciation for the rich tapestry of our community's diversity. Central to our core values is our dedication to nurturing an environment that is inclusive, embracing, and engaging every individual.

Our passion extends beyond our exceptional products and services - it resonates in our commitment to making a positive impact in the lives of those around us.

We proudly champion initiatives that foster Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our operations.

ACCUSOFT CORPORATION is proud to be an Equal Opportunity and Affirmative Action Employer/Drug-Free Workplace. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, genetics, national origin, veteran, or disability status.

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