Software Engineer, Fullstack

This role can be performed remotely anywhere within the United States.

As a Software Engineer on the Digital Experience Analytics (DXA) team, you will play a pivotal role in empowering Fullstory customers by delivering valuable insights into their users' digital interactions. Your efforts will have a direct impact on the business success and customer satisfaction associated with our flagship product.

To excel in this job, you must be product focused, possess a strong customer centric mindset, and have a high level of ownership & autonomy. We are obsessed with shipping value to our customers and we hope you are too!

In a typical day, you might:

• Collaborate with teammates to craft the strategy and execution for scaling Fullstory’s flagship application.

• Ideate with our core team on how to best leverage AI capabilities to further customer delight.

• Engineer systems that operate at hundreds of thousands of requests per second.

• Maintain and troubleshoot parts of Fullstory’s production environment.

• Work closely with design and product counterparts to propose new solutions for customer pain points.

• Work closely with customers through our co-creation process, collaborating to craft purpose-built solutions that meet their unique needs and drive exceptional value.

Here’s what we’re looking for:

• Understanding of data structures and API design to enable functionality across services.

• Experience collaborating with others to reach technical decisions through clear communication and documentation.

• Proficiency in writing production code in one or more languages such as Go, Java, Python, JavaScript, or TypeScript — with a willingness to learn new languages.

• Experience building web applications using React, TypeScript, or similar front end technologies.

• Exposure to cloud-based services and an eagerness to learn technologies like Kubernetes, gRPC, document search databases, or distributed data storage systems.

• Bachelor's degree in Computer Science or a related field.

The impact you will have in 6 Months:

• Develop an understanding of your teams core service areas and deliver on intra-team projects with minimal oversight.

• Contribute to the strategic planning of the product’s roadmap by providing technical insights, identifying upcoming trends or technologies that could impact the product, and proposing innovative solutions to meet future challenges.

The impact you will have in 12 Months:

• Successfully support the development and launch of a key project, collaborating with cross-functional teams to deliver on time and within budget. This may involve innovating a solution to a long-standing problem or creating a new feature that significantly improves user experience.

• Is a go-to expert …