Software Engineer - DevOps & Engineering Platforms

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.
How we’re making this happen:Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromiseInnovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionlessMission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.
Pumpkin is looking for a Software Engineer - Engineering Platforms to play a crucial role in revolutionizing pet care by developing cutting-edge software solutions that significantly improve the lives of pets, their owners, and veterinarians. Your infrastructure expertise will support the creation of scalable, reliable, and high-performance applications that consistently meet business needs and exceed user expectations. By optimizing system infrastructure, delivery pipelines, and data structures, you will contribute directly to the delivery of exceptional pet care through technology.
This role is a remote for those outside of a commutable distance of the New York City office. Some travel will be required. Individuals located in the NYC area will be considered hybrid, with a minimum requirement of 2 days a week in the office.

What You'll Do:

• Improve developer experience by streamlining local development environments, onboarding processes, and documentation to boost productivity.
• Manage and optimize MySQL/PostgreSQL databases, including scaling, partitioning, resolving lock contention, and ensuring smooth data migrations.
• Contribute to improving platform observability, monitoring, and incident response through enhanced dashboards and system status interfaces in Grafana and Sentry.
• Assist with the optimization of cloud infrastructure within AWS, ensuring scalability, performance, and high availability of Kubernetes applications.
• Develop and maintain CI/CD pipelines in Gitlab to improve release efficiency and consistency across multiple repositories.
• Collaborate with application teams to enhance security practices, including secrets management, compliance preparation, and application hardening.

What We're Looking For:

• 3+ years of experience in a DevOps, SRE, or related engineering role
• Strong understanding of hosting & optimizing databases like MySQL and/or PostgresQL 
• Solid experience working with and building out monitoring platforms like Sentry and Grafana and integrating them with applications built in Python and Javascript
• Hands-on experience managing production environments in Kubernetes and/or Docker and working with infrastructure as code
• Proficient with managing environments in cloud platforms, especially AWS
• Excellent communication skills with a demonstrated ability to collaborate cross-functionally with engineers, product teams, and other stakeholders to drive platform improvements

Bonus Points:

• Familiarity with security standards and practices and/or regulated industry
• Experience with configuring authentication systems using OAuth (Cognito, Auth0)
• Experience with CI/CD tools (GitLab preferred) and automation of deployment pipelines
• Worked in both a platform engineering team/ devops team and a full-stack development team in the past.
• Familiarity with low-level protocols and concepts (HTTP, TLS, load balancers and basic networking.)

The compensation for this position ranges from $100,000- $140,000 (annually). Compensation may vary outside the listed range, based on a number of factors including but not limited to location, qualifications, performance, skills, and experience. The compensation range listed is just one component of Pumpkin’s total compensation package for employees. Total compensation packages, depending on the position, may also include incentive compensation, discretionary bonuses, and other short or long-term incentives. If hired, employees will be in an ‘at-will position’ and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
Pumpkin's Core Values:Pets Come First: Put what’s best for pets at the center of everything we doTrust the Pack: Help families make empowered pet care decisionsJump Fences: If there’s a will, there’s always a way over themShare Toys: Be generous with our gifts and amazing things will happenDig New Holes: Challenge conventions to create the future of pet health care
Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws. Apply