Software Adoption Specialist (Trainer)
Washington Remote | Remote, US
Position Summary:
IEM is looking for a Full-Time- Software Adoption Specialist (Trainer) to join our project team.
Primary Location:
- Candidates can originate from anywhere in United States.
- Candidates will work remote with travel to client place at Washington, DC as per business need.
- All remote work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100 ms or less during working hours, regardless of the type and number of devices using your Internet connection. You must also have account privileges and access to your Internet service provider account during working hours for the purposes of maintaining the Internet connection, if needed.
Travel Requirements:
- This position require travel to complete work assignments or attend meetings.
Essential Functions:
- Educates individuals or groups internal users, external users, and other stakeholders on how to effectively use of the web portal, tailoring instruction to meet varying skill levels and needs.
- Develop training materials, conduct workshops or sessions, and provide ongoing support to ensure users can maximize the software's capabilities and improve productivity.
Minimal Qualifications:
- Bachelor’s degree.
- Three (3)- Five (5) years software training experience.
- Need to be with strong technical background, strong communications skills, technical documentation experience.
Preferred Qualifications:
- Advanced degree in related field
- Training experience in various software platforms, Federal experience, SOR training experience.
Benefits and more:
- Starting Salary based on experience and location: $100,000- $120,000.
- 10 paid holidays
- Vacation Pay
- Sick Pay
- 401 (K) plan with matching
- Company paid STD and LTD
Why join IEM:
We are a woman owned company in Emergency Management that embraces teamwork, collaboration, flexible performance, actionable solutions and integrity/ethics. Our work touches everyone. We produce results that matter. Results that save lives – join us while we build a safe, secure and resilient world.
Our culture:
IEM believes in the greater good and it is our commitment to attract those who have excellent technical skills, creative minds and innovative ideas to keep propelling us forward.
IEM is an Equal Opportunity Employer including Vets and Disabled:
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from Human Resources.
ApplyJob Profile
Ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download Maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download Minimum internet speed required Travel required
Benefits/Perks10 paid holidays 401k plan with matching Company paid STD and LTD Paid holidays Remote work Sick Pay Vacation Pay
Tasks- Conduct workshops
- Develop training materials
- Educate users
- Provide ongoing support
Collaboration Communication Documentation Emergency Management Human Resources Software Training Technical Documentation Training User Support Web Portal Instruction Workshop Development
Experience3 - 5 years
EducationAdvanced degree Bachelor's degree Business Communications Human Resources Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9