Social Worker Care Coach - Crawford Cty.
Work at Home - Wisconsin
The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity.The Care Coach 1 employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2 or more years of related experience
- Knowledge of Microsoft Office Word and Excel
- Exceptional verbal/written communication and interpersonal skills
- Ability to use a variety of electronic information applications/software programs
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Prior experience with Medicare & Medicaid recipients
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
- Workstyle: This is a field position where employees perform their core duties at non-company locations, such as providing services at business partner facilities or prospects' and members' homes.
- Work Location: Praire du Chien, Wisconsin and surrounding area.
- Travel: up to 40% throughout Praire du Chien, WI and surrounding area.
- Typical Work Days/Hours: Monday – Friday, 8:00 am – 4:30 pm CST
Limited Geography Remote - This is a remote position but located within a specific geography.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Employees …
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California Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Field position Illinois Limited Geography Remote Montana Remote position South Dakota Specific states for internet reimbursement Valid state driver's license and proof of personal vehicle liability insurance Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota Workstyle
Benefits/Perks401k Retirement Savings Career development Career development opportunities Caring community Coaching Competitive benefits Dental Disability Employee charity matching Employee charity matching program Health benefits Health benefits effective day 1 Holidays Internet expense reimbursement Jury duty pay Life Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Recognition pay Remote position Scholarships Scholarships for eligible dependents Support whole-person well-being Telephone equipment provided Time off Tuition Assistance Variety of benefits Vision Vision Benefits Volunteer time Volunteer time off Work From Home
Tasks- Coaching
- Communication
- Coordinate services
- Coordinating services
- Documentation
- Evaluate member needs
- Facilitate interaction with resources
- Interpretation
- Monitor patient care
- Planning
- Resolve care barriers
- Training
Assessment BI Business Care Planning Coaching Communication Community Health Community Resources Compensation Computer Consumer Experiences Data Documentation Electronic Case Note Documentation Electronic Documentation Electronic Information Applications Excel Family Care Health care Healthcare Health coaching Health promotion HIPAA Human services Insurance Interpersonal Leadership Managed Care Medicaid Medicare Microsoft Office Microsoft Office Word Monitoring Network Organization Planning Policy Recruitment Regulations Security Social service agencies Social Work Technology Training Travel Wellness Word Written communication
Experience2 years
EducationAssociate Bachelor's Bachelor's degree Bachelor's degree in health and human services field Business Communication Education Healthcare Higher Human Services
CertificationsDriver's License Personal Vehicle Liability Insurance State driver's license Valid State Driver's License
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9