Social Media Marketing Manager - Remote

About the team & opportunity 

What’s so great about working on Calendly’s Marketing team? 

We show our prospective customers the value of our product and features in maximizing their most valuable asset…time. 

Why do we need you? Well, we are looking for a Social Media Marketing Manager who will bring their expert knowledge in social media trends, strategies, and tools.  Reporting to the Manager of Social and Advocacy, you’ll also be responsible for collaborating across departments throughout the company to create and share social campaigns that amplify our brand message, engage our ideal customer profile, and further establish Calendly as a leader in scheduling automation and productivity.

A day in the life of a Social Media Marketing Manager at Calendly

As Calendly’s Social Media Marketing Manager, you’ll own Calendly’s social media accounts (LinkedIn, X, and Instagram) and engage with countless customers, influencers, employees and other brand advocates across them — as well as help amplify Calendy’s brand message across these creators’ own channels.

On a typical day, you will be working on: 

• Own and execute Calendly’s social media strategies to support organizational objectives, strategies, and initiatives via daily customer engagement, content creation, and amplification
• Monitor and address customers’ questions and complaints, and work with the customer support team to escalate and resolve customers’ issues
• Drive Calendly’s employee engagement program, encouraging and educating Cal Pals on best practices, industry trends, and upcoming developments so they can build their personal brands while amplifying Calendly’s brand message
• Capture new audiences — e.g., prospects, customers, partners and brand advocates — grow followers and fans, update social media pages, distribute new video and campaign media of marketing activities for placement on the web, social networking …