Social Media Manager

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Social media is how we connect with our customers from around the world. You will be responsible for creating content across channels and managing and growing engagement within Faire’s Private Facebook Groups. You’ll work closely with a number of cross-functional teams like content, events, international marketing, product marketing, and more to bring our customers’ stories to life on our public channels and keep our highest-engaged customers informed in our private groups. 

As a social media manager, you will play a pivotal role in building and nurturing online communities to foster meaningful connections with our customers, drive brand advocacy, and tell our brand story. Your ability to develop strategic engagement initiatives and drive community growth will be instrumental in bringing Faire’s brand to life.

This role will be aligned to our San Francisco office and Team Members are expected to work in the office 1-2 days per week. 

What you’ll do 

• Manage evergreen content across organic social channels (Instagram, LinkedIn, X, YouTube, etc.)
• Manage and execute channel strategy for our two private Facebook Groups. 
• Day-to-day proactive monitoring and engagement across our owned channels with the goal of mining for high-quality UGC and surprising and delighting customers who tag us. 
• Collaborate with teams across departments to ensure our social channels authentically showcase stories encompassing our brand, products, customers, employees, and values.
• Identify and test new channel opportunities for Faire (ex: TikTok). 
• Analyze and report on key …