Social Media Community Manager

About Messari.

Messari is the leading provider of crypto market intelligence products that help professionals navigate crypto/Web3 with confidence. We bring transparency and smarter qualitative and quantitative analytics to the industry by combining a global research database with a comprehensive suite of data visualization and asset discovery tools. We help drive smarter participation in crypto from individuals and institutions alike.   The name “Messari” came from the Franciscan monks who declared "clean books" a moral imperative during the renaissance and pushed merchants to use proper accounting methods.  This led to the flourishing of investment via "trust but verify" methods and industry growth throughout Europe. That's what we aim to do. Provide participants, investors, builders, platforms, and everyone else with reliable information to better participate in the crypto ecosystem.   Our users range from some of the most prominent analysts, investors, and crypto individuals to top organizations including Coinbase, BitGo, Anchorage, 0x, Chainanalysis, Ledger, Compound, MakerDAO, and many more.

THE ROLE

We’re looking for a dynamic and passionate Social Media Community Manager to join our marketing team. In this role, you’ll be responsible for developing and executing social media strategies that build our brand, grow our community, and engage our followers across platforms. You’ll play a key role in amplifying our brand’s voice and fostering meaningful interactions with our community, ensuring our online presence reflects Messari’s values and mission.

 

WHAT YOU'LL DO

Community-Centric Content Creation & Experimentation: 

• Craft compelling posts, discussion threads, graphics, and innovative social media content that not only reflects Messari’s brand but deeply resonates with our community and drives engagement across multi-channels.
• Own content creation on platforms like X, Telegram, Reddit, and LinkedIn, and you'll constantly explore fresh ideas that move beyond traditional practices and places. 

Affiliate and Influencer Program Management:  

• Lead Messari’s affiliate and influencer marketing initiatives, and experiment with new channels and formats to bring the Messari brand, research, and products to life in creative ways. You'll work closely with our product and research teams to independently conceive engaging, high-impact content. 
• Develop and manage partnerships with influencers and affiliates who align with Messari’s community values. 
• Experiment with unique collaborations that spark genuine connections and introduce Messari to new audiences in original, meaningful ways.

Community Engagement & Growth: 

• Cultivate a vibrant online community by engaging proactively with followers across platforms. From sparking real conversations to thoughtfully responding to comments, messages, and mentions, you’ll be instrumental in building an active, supportive environment around Messari.
• Represent Messari authentically across platforms, forging relationships with influencers, affiliates, and community members to cultivate loyalty and brand advocacy that feels organic and engaging.

Dynamic Social Media Strategy and Reporting: 

• Design, iterate, and launch out-of-the-box social media campaigns that connect with our audience on a deeper level and align with our business objectives. As a key player on a small team, you’ll bring a steady stream of fresh ideas, executing independently on unique content concepts and discovering new growth channels that expand Messari’s top-of-funnel reach.
• Track, analyze, and interpret social media metrics to gauge campaign effectiveness and audience sentiment. Share data-driven insights to refine content, engage the community meaningfully, and inform future strategies.
• Stay on the pulse of platform updates, industry movements, and emerging social trends. Continually explore new spaces to position Messari as a forward-thinking leader in the crypto space, championing bold, inventive approaches in social engagement.

 

WHO YOU ARE

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 3+ years of experience in social media management, community management, or digital marketing, preferably in the crypto sector, with a preference towards those who have started accounts from new.
• Strong understanding of social media platforms (Twitter, LinkedIn, Instagram, Facebook, Discord, etc.) and content strategies.
• Exceptional written and verbal communication skills with a strong ability to present research topics to a crypto-native audience.
• Proficiency in social media analytics tools and the ability to interpret and act on data insights.
• Passion for building communities and a deep existing personal network within crypto, with experience in fostering engagement and handling community feedback.

 

WHAT YOU'LL LOVE ABOUT MESSARI

We understand that in order for you to do your best work, you need the resources to stay healthy, recharge, and feel like you have ownership of the future we are building.

Benefits:

• Competitive Salary and Employee Stock Options: Everyone in our team contributes to the success of our game-changing products, which is why we share all our wins company-wide. As we continue to succeed, stock options and a competitive salary mean you get to enjoy the upside! 
• Health, Dental, & Vision: We care about your well-being so we contribute to the cost of your health benefits. Messari covers 80% of your health, dental, and vision! 
• Flexible Time Off: Forget accrued PTO days. We believe in the power of personal time, so we offer as much flexible time as you need. Just clear it with your team, and bon voyage!
• Flexible Spending Account (FSA): Use pretax dollars for any health care needs. 
• Life Insurance:  Provided to you at no cost, with coverage up to 1x your annual salary.
• Disability Insurance: Offering long-term and short-term disability to provide a portion of your income during times you are unable to work! 
• Paid Parental Leave: We encourage you to take care of your little one! We provide 18 weeks for primary caregiver / 4 weeks for secondary caregiver

Perks:

• WeWork: All Access Pass 
• Remote and flexible working life including $500 WFH set up allowance: Work-life balance is important. Whether you want to work from home or come to our office in New York, the choice is yours. 
• 401k:  3% match when you invest in your future with our 401K.
• Learning and Development: We are dedicated to your professional development. We contribute $1,000 annually for you to invest in your continued education.
• Community & Social Events: Messari is a community; we work hard and lift each other up! Enjoy regular company events to relax and connect with teammates.

*As Messari is a remote company hiring candidates around the world, our perks and benefit packages may adjust based on your location.

We believe in building services that help people around the world engage with crypto and seek out talent that can broaden how we build for a diverse, global audience. At Messari, we welcome all qualified applicants regardless of race, color, ancestry, national origin, citizenship, socioeconomic status, religion, age, marital or parental status, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected status. We are proud to be an equal opportunity workplace.

Salary Range: $70,000 - $90,000 

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