SIU Claims Strategic Data & Technology Architect - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Special Investigations Unit (SIU) Claims Strategic Data & Technology Architect is responsible for applying their knowledge and experience to support SIU’s analytical and business needs. Represents the business area in strategic planning activities and provides recommendations based on best practices, benchmarking, data analysis and forecasting. Implements operational fraud and analytical applications, organizing internal and external data to communicate recommendations to SIU management. Provides oversight for research, design, build, testing, deployment, analysis, administering, and maintaining environments.

Key Responsibilities:

• Demonstrates understanding of SIU business unit and/or industry systems, processes and requirements. Represents the business area in strategic planning activities with senior level executives.
• Applies general knowledge of insurance processes, insurance policy, coverage, regulations
• Understands departmental cost structure and touch points to other areas. Initiates implementation of solutions that positively impact profitability and operational efficiencies. Gathers and analyzes business and stakeholder requirements.
• Collects and analyzes process data to initiate, develop and recommend business practices and procedures. Applies best practices when summarizing, consolidating, and presenting findings and recommendations to senior leaders and officers.
• Manage efforts to acquire data with a variety of programming techniques designed to capture inputs for analytics and or models
• Collaborates with service engineers, technology, architects, vendors, and business clients to ensure that the modified hardware and software technology components interact appropriately. Ensures successful completion of projects by supporting organizational objectives and anticipating future impacts and needs for adaptations and changes in end-to-end processes at a global or enterprise level.
• Initiates and supports business optimization efforts to enable effective and efficient delivery of valued services
• Involves stakeholders from other functional areas in problem resolution, influencing others outside of area of responsibility to act

Education & Experience

• 5+ years of experience with complex large data extractions and analysis— presenting findings to those in leadership roles
• Experience in applying generative AI tools, including large language models, to improve efficiency and modernize a business unit
• 5+ years of relevant experience
• Bachelor's degree (preferred)
• Experience with strategic planning activities and providing recommendations based on best practices, …