Site Reliability Engineer

ABOUT FREED

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation. In 1 year we:

• Acquired 10,000 paying and loving clinicians and exceeded $11M ARR

• Generated 70,000 patient notes daily and over 1 million monthly

• Made thousands of clinicians happier

With the backing of Sequoia, the best VC in the world, we are rapidly expanding our product offering. Patient facing assistant, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians and millions of patients.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who take care of our health.

Expect intense, clinician-focused, and interesting co-workers who want to win.

ABOUT THE ROLE

We're on the hunt for talented, high-caliber individuals to join our elite team of engineers. As part of our team, you'll play a pivotal role in restoring joy to medicine while pushing the boundaries of what's possible with AI technology. Our engineering culture emphasizes speed, end-to-end ownership, responsibility, and independence, attracting top-tier talent and promoting exceptional performance.

HOW YOU’LL MAKE AN IMPACT

• Manage and expand cloud infrastructure (Azure, Kubernetes) as needed.

• Oversee communications infrastructure (Email, SMS, Push) and monitor deliverability.

• Balance cost and latency in infrastructure optimization (e.g. auto-scaling spot instances).

• Implement security requirements (HITRUST and SOC2) and collaborate with Technical Program Manager for audits.

• Develop dashboards and alerts to monitor product health.

• Maintain databases (PostgreSQL, Redis) with backups, migrations, and security/privacy controls while monitoring performance and stability.

• Collaborate with other team members in a fully remote work environment (west coast time zone).

• Take ownership of outcomes and processes, demonstrate a strong sense of responsibility and commitment.

• Have a passion for our mission and dedication to making a positive impact on the healthcare industry.

At Freed, we believe in empowering clinicians and transforming healthcare. Join our team of exceptional engineers and be a part of the solution. Together, we can create a brighter future for healthcare professionals and the patients they serve.

WHAT YOU'LL BRING

• 7+ years of experience in a SRE / Production Engineering role.

• Strong proficiency with SQL, Git, Kubernetes, Bash, and Networking (DNS, SSL, IP).

• Familiarity with Azure, JavaScript/TypeScript, Python, Github, and VSCode.

• Security-oriented mindset and experience implementing security best practices.

WHAT WE'LL BRING

• Competitive salary and equity in a high-growth company.

• Opportunity to make an immediate impact.

• Medical, dental, and vision benefits for US-based employees.

• Unlimited PTO.

• Company-sponsored annual retreats.

• H1B transfer is possible.