Site Reliability Engineer - REMOTE

Req ID: 295366 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Site Reliability Engineer - REMOTE to join our team in Memphis, Tennessee (US-TN), United States (US).

Day to Day Responsibilities Include:

• Create/manage Build pipelines in Bamboo and Gitlab
• Troubleshooting of build and deployment failures
• Release Management
• Solve sophisticated performance and scaling issues, working with engineers to ensure that we avoid bottlenecks and meet traffic demands through organic growth and marketing events.
• Build and support CI/CD pipelines and the production releases.
• Develop and maintain release architectures and monitor frameworks to support the product team and enhance process flows for delivery. 
• Work within ServiceNow to create requests and changes.
• Assisting developers as requested through Jira tickets.
• Analyze application logs for errors and performance bottlenecks.
• Documentation of processes and procedures
• Champion improvements and drive efficiencies through teamwork
• Patch creation and deployment.
• Work with minimal direction.
• Identify priorities and communication barriers effectively.
• Influence change
• Be proactive and be part of 24/7 production support

Minimum Requirements:

• 5+ years of professional experience in technology or a related field
• 2+ years CI/CD pipeline experience
• 2+  years experience with Kubernetes/EKS; pod life cycle experience such as readiness checks/liveness checks. 
• 2+ years of Intermediate to Advanced skills in BASH shell scripting. 
• 2+ years with Dynatrace APM and RUM (other APM or RUM may be applicable) - Dynatrace Associate Certification nice to have.
• 2+ years intermediate skills with on-prem GitLab CI pipeline creation, troubleshooting, and configuration of GitLab CI.

Preferred Skills:

• Working knowledge of complex CDN cached website architecture
• Familiarity with reading and understanding JavaScript (Node.JS)
• Strong experience in application and web servers like Tomcat, Apache etc.
• Experience in Service Now and Jira for change management.
• Experience working within DevOps team.
• Effective communication with client on issues and opportunities for improvement
• Ability to collaborate with multiple teams to resolve technical issues and fix problems.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $84,996 - $177,076. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.