Site Reliability Engineer

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Love staying ahead of the growth curve and experimenting with new software and environments? Get on board as an Atlassian Site Reliability Engineer.

Responsibilities

As a Site Reliability Engineer (SRE) you will actively work to improve the performance and reliability of services as well as address root causes of incidents and reduce incident rates

You will deep dive into the services we support and own the problem and the corresponding solution, as well as automating away repetitive work.

You'll also respond to pings, pages, and alerts to investigate issues in our systems that you can really sink your teeth into.

The best person for this role is someone who has a collaborative spirit - in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption.

The team needs someone who can ask questions, learn from others and turn chaos into order. You will serve in an on-call weekly rotation to make sure our products meet established SLAs.

This role would be a great fit for someone with creative and innovative problem solving skills with a willingness to take responsibility for the code you write all the way to production. You will own development efforts, from planning to delivery to realize this goal and collaborate with different team members to review code.

One thing we promise: you’ll never be bored.

Qualifications

On your first day, you will have experience in:

• Strong scripting experience - we don't want you doing repetitive work!

• Serious troubleshooting skills across different levels of the stack

• Engage in capacity planning, demand forecasting, software performance analysis, and systems tuning.

• Experience configuring and managing enterprise monitoring solutions

• Understanding of Linux systems 

• Building, automating, and maintaining infrastructure in Amazon Web Services

• Maintaining a high standard of code quality

We'd be super excited if you have:

• Exposure to and maintenance of configuration management and orchestration tools such as Ansible and Puppet

• Experience with container management and microservices architectures such as Docker and Kubernetes

• Understanding of ITIL terminology for incident and problem management

• Management and troubleshooting of a continuous integration pipeline

• Experience breaking down complex projects

• Experience with Compliance requirements (SOC2, FedRamp, etc)

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $140,600 - $187,400

Zone B: $126,500 - $168,700

Zone C: $116,700 - $155,600

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.