Site Reliability Engineer-Federal (Night Shift)

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

NOTE: U.S. citizenship is required for this position due to the nature of the customers assigned to this role

We're looking for an experienced Site Reliability Engineer to join our Site Reliability Engineering team. Reporting to the Manager- Site Reliability Engineering, you'll be responsible to:

• Work with Software Engineering and Infrastructure teams to design, implement, and deploy end-to-end monitoring solutions.
• Manage the deployment of patches, upgrades, and administrative tools/utilities.
• Monitor applications & services, participate in on-call rotations, and address issues while developing strategies to prevent future incidents.
• Troubleshoot problems, resolve issues, and communicate solutions.

What We're Looking for (Minimum Qualifications)

• 2+ years of experience working in 24/7 NOC operations, production cloud platforms, and associated processes and automation workflows.
• Working knowledge of Linux/UNIX and related applications.
• Familiarity with a programming language (e.g., Python, Go) and scripting languages (e.g., Bash).
• High-level understanding of networking standard …