Sharepoint Administrator

Job Description:

Microsoft 365 Administrator 

Role Overview: 

We are seeking a skilled and motivated Microsoft 365 and SharePoint Online Administrator to join our team. As a key member of RMI's Strategic Operations team, you will be responsible for managing and optimizing our Microsoft 365 environment, with a strong emphasis on SharePoint, Teams, and Power Platform. Your expertise will contribute to the seamless operation of our collaboration tools, ensuring efficient communication, document management, and process automation. 

Responsibilities: 

• Microsoft Teams Administration: 

• Configure and maintain Teams channels, chat, meetings, and collaboration features. 

• Manage user access, permissions, and security settings within Teams. 

• Troubleshoot and resolve Teams-related issues. 

• Collaborate with end-users, including external users, to enhance their Teams experience and optimize usage. 

• SharePoint Administration: 

• Administer our robust SharePoint environment of 300+ sites and 1.5 million documents to include site architecture, permissions, and content types. 

• Working with Knowledge Management team members, design and implement SharePoint solutions to improve document management, content organization, and collaboration. 

• Monitor and optimize SharePoint performance. 

• Support end-users with issues, tickets and data migration. 

• Support and troubleshoot external user access 

• Partner with Knowledge Management and Legal to design data retention policy; implement and monitor 

• Administer and maintain an up-to-date our SharePoint development environment. 

• Manage projects being executed by contractors. 

• Perform weekly data reduction efforts in collaboration with Knowledge Management and end users  

• Provide user training on SharePoint best practices and general knowledge 

• Troubleshoot and manage any integrations with other tools, apps or embedded products. 

• Power Platform Management: 

• Oversee Power Apps, Power Automate (Flow), and Power BI. 

• Create and maintain custom apps, workflows, and reports using Power Platform. 

• Collaborate with business units to automate processes and enhance productivity. 

• Ensure data integrity and security within Power Platform. 

• Help create structure and guidelines for how to use Power Platform. 

• Troubleshoot various forms, flows and Power BI reports as needed.  

• Vendor Management: 

• Coordinate with external vendors and service providers related to Microsoft 365 services. 

• Evaluate vendor offerings, negotiate contracts, and manage relationships and work product. 

• Monitor service-level agreements (SLAs) and escalate issues as needed. 

• Release Management: 

• Stay abreast of Microsoft 365 updates, feature releases, and future dependencies between systems 

• Understanding of how feature releases and updates will impact organizational tools, assets, security and user workflows.  

• Communicate release schedules to RMI staff with special focus on supporting impacted end-users and IT through transitions. 

Required Experience: 

• Office 365 Administration: 

• Proven experience managing Microsoft 365 services, including Exchange Online, OneDrive, …