ServiceNow Scrum Master (Remote)

*We are open to supporting 100% remote work anywhere within the U.S.*

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology-driven department, seeking a motivated ServiceNow Scrum Master to support the upcoming needs of our customers.

The Work

The ServiceNow Scrum Master is responsible for facilitating and guiding the Scrum team in adopting and implementing the Scrum framework – which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration, and ensuring adherence to Scrum principles and values. This role will work closely with the product owner and development team to plan and execute sprints, daily stand-ups, and sprint reviews. Additionally, you will serve as a coach and mentor to our team – helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently. The ideal candidate will possess strong analytical skills, experience in business analysis within IT projects, and a commitment to driving excellence through continuous improvement.  The Scrum Master creates and maintains project timelines, identifies and manages risks, and monitors progress against project goals.

Minimum Job Requirements:

• 3 or more years of recent experience working in an Agile development environment as a Scrum Master

• 3 or more years working on a SAFe program

• 1 or more years of understanding of the full software development lifecycle (SDLC) including recent successful and demonstrated experience with Agile methodologies (Scrum) is expected.

• One or more years of experience with the ServiceNow Platform

• 3 or more years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, and capturing client requirements and feedback.

• US Citizen or Green Card Holder due to federal contract requirements.

• Must be able to obtain a Public Trust.

• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Desired Skills:

• Certified Scrum Master

• CSA in ServiceNow

• Bachelor’s Degree Excellent oral and written communication skills

• Solid understanding of various software development cycles (e.g., Agile, Waterfall, etc.); knowledge of requirements management, and configuration management methodologies, along with corresponding support tools, i.e., JIRA, etc.

• Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand.

• Good understanding of basic system technologies as they relate to the project deliverables.

• Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$84,533.00 - $143,706.00

Nationwide Remote Office (US99) Apply