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ServiceNow Practice Director

United States

 

We currently have a career opportunity for a ServiceNow Practice Director to join our national Automation Consulting team. While our headquarters is located in St. Louis, MO, this position is remote with some client travel as needed, and can be based anywhere within the United States.

As a ServiceNow Director at Perficient, you will play a crucial role on the leadership team of our digital consultancy practice. You will collaborate with the sales team, industry partners, and subject matter experts to deliver and expand digital solutions that transform how our clients connect with their customers and grow their businesses. This will involve working with cross-functional teams to drive results and financial performance. Additionally, you will foster an engaging colleague culture that inspires strong team and individual performance, in line with Perficient's People Promise.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Specifics of this position may include:

  • Growth Mindset / Sales Partnership: Drive company growth through collaboration with the sales team and practice SMEs. Engage in all aspects of sales including opportunity identification, solution ideation, as well as quality proposal creation and presentation. 
  • Client Engagement: Foster strategic relationships with key client stakeholders to understand needs and identify further opportunities for client growth and to drive value within their organizations.
  • Delivery Excellence: Oversee delivery of strategic programs and projects. Results measured in project profitability, account expansion, and customer satisfaction. Mentor and guide delivery teams to achieve successful outcomes. 
  • Vision: Provide strategic thought leadership to develop and execute plans that expand innovative offerings and enhance value to our clients. Stay abreast of industry trends, best practices, and emerging technologies. Share insights with internal teams and contribute to thought leadership content.
  • Team Leadership: Develop and mentor a team of consultants, project managers, and architects. Challenge, champion and celebrate our People. Foster a collaborative and innovative work environment. Manage the technical, business, and personnel aspects of consulting engagements. Cultivate highly functioning teams comprised of Perficient and client resources, the ability to effectively manage the engagement while recognizing and leveraging the expertise of the different resources and the importance of their contributions is critical.
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