ServiceNow Developer

Overview

LMI is seeking a skilled ServiceNow Developer to support our customers’ configuration and development objectives. This is a fully remote position. A successful ServiceNow Developer will demonstrate competency in ServiceNow and understand the full implementation cycle of ServiceNow while upholding the highest standard of ethical behavior. 

LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established as a private, not-for-profit organization in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. Our clients value our specialized services in logistics, intelligence, homeland security, health care, and energy and environment markets. We believe government can make a difference, and we seek talented, hardworking people who share that conviction. We offer a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees. 

Responsibilities

• Translate business requirements into ServiceNow Performance Analytics solutions and actionable insights.
• Configure time series analysis, thresholds, and forecasting in Performance Analytics.
• Optimize system performance and ensuring PA solutions are scalable and efficient.
• Configure security and access control related to Performance Analytics dashboards.

Qualifications

• Strong expertise in ServiceNow Performance Analytics (PA), including configuring indicators, breakdowns, widgets, and dashboards.
• Experience in designing and implementing data collection jobs, formula indicators, and automated trend analysis.
• Experience creating and optimizing Performance Analytics scorecards to track KPIs and business objectives.
• Hands-on experience with ServiceNow reporting, data visualization, and analytics leveraging the Performance Analytics module
• Knowledge of ServiceNow data structures and how PA integrates with other modules (e.g., GRC, ITSM, CSM, HRSD).
• Experience in Scripting (JavaScript, Glide API, or Business Rules) to enhance PA functionality.

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.  

The salary range for this position is- $95,000-$160,000