Service Engineer

Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

POSITION SUMMARY:Our Redmond-based client is looking for a Service Engineer for a remote based position in the USA.

Responsibilities

• Design, develop, implement, test, and maintain business and computer applications software or specialized utility programs including mainframe and client/server applications, and major enhancement of existing systemsFine-tune and improve a variety of sophisticated process / service design projects
• Gather and analyze system requirements, document specifications, and develop people/process focused solutions to meet client needs and data
• Analyze and review enhancement requests and specifications
• Implement system software and customize to client requirements
• Prepare the process specifications and test flow plans
• Modify existing programs to new standards and conduct unit testing of developed processes
• Assist with quality assurance review definitions
• Assist with post-implementation quality assurance validation of in-production processes and services.

Qualifications

• Must have minimum 10 years’ experience with computer science, with strong competencies in data structures, algorithms, and software design.
• Must have minimum 10 years’ experience with large systems process design and development.
• Must have minimum 10 years’ experience with in-depth troubleshooting and unit testing with both new and legacy production system. Experience in programming and experience with problem diagnosis and resolution.
• Should have bachelor's degree in a technical field such as computer science, computer engineering or related field
• Certifications or Experience with one or more of the following methodologies would be considered an asset:
  • Rummler-Brache,
  • CMMI,
  • Lean/Agile
  • Lean/Six Sigma
  • Scaled Agile (SAFe) methodologies
  • ECBA – Entry Cert in Business Analysis / CCBA Capability Cert in Business Analysis / CBAP – Certified Business Analysis Professional
  • AAC – Agile Analysis Cert

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. 

• A competitive pay range of $80/hr- $85/hr (depending on experience).
• Location: Remote (USA)
• 15 days per year of Paid Time Off (PTO).
• 8 paid holidays + 1 personal floating holiday
• 401(k) retirement plan with company match. 
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. 
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.