Service Delivery Manager (AU Digital Strategic, WFH)
Philippines - Remote
Salary: P160,000 to P200,000 (Monthly Package)
Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)
What are we looking for?
Skills Required:
- AWS: GCP
- ERP
- Software Digital Marketing
Nice to Have:
- ML and AI Data Models is a plus but not required
- Background as trainor is a plus but not required
What will you do?
In this role you will be leading and managing the company's Digital platforms rollout and business enablement teams and be responsible for:
- Developing and implementing industry’s best digital platforms enablement and adoption practices and processes.
- Lead the work to build and maintain the technology stacks (front and back) and integrations.
- Responsible for platform development, product functionality and development.
- Work closely with our Growth and Design teams to identify new services and solutions.
- Demonstrate a deep understanding of the Cloud domain (AWS), included but not limited to multi-cloud ecosystems, cloud networking and identities, zero trust architectures, cloud middleware, AWS tech stack and tools, etc.
- Drive for business process automation with rapid application development.
- Monitor and analyze the consumption of tools license and utilization, identify the cost saving opportunities and implement solutions.
- Developing departmental goals and strategies.
- Building and maintaining long-term business relations with internal and external stakeholders.
- Coordinating with the Project stakeholders in reviewing various project progress reports.
- Oversees engineering staff and ensures that they meet goals and objectives.
- Development, measurement, and management of key metrics for group’s performance.
- Conceptualize, implement, and optimize business process automation
- Planning content delivery improvements to bring in a greater number of customers.
- Actively engaged in the Digital adoption initiatives roll out and testing of various digital products (the engineering teams will roll out the products but this role understands, and appreciates adoption mandates and supports the activities as an enablement function).
- Examining and keeping up-to-date with new technological developments.
- Overseeing the installation and testing of various engineering products.
- Evaluating and confirming product designs and structures.
- Discussing and negotiating contract terms and conditions with vendors and clients
Join the awesome team and enjoy these benefits & perks:
- WFH
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client based in Victoria is a global leader in international education, they focus on building trusted human relationships for more than 50 years. In recent years, their investment in digital technology and customer research have enhanced these personal connections, enabling them to deliver global success to more students, test takers and their partners. They offer unmatched services, helping local dreams become realities, all over the world.
#ConnectOSRecruitment #ConnectOSCareers
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
ApplyJob Profile
13th month pay Annual appraisal Career growth Career growth opportunities Company events Competitive salary Dental coverage Financial assistance Financial assistance program Government benefits Great Place to Work Life Insurance Mandatory government benefits Medical coverage Paid Vacation Paid vacation and sick leave Quarterly sick leave conversion Regular company events Sick Leave WFH Work-life balance
Tasks- Build stakeholder relations
- Develop and implement best practices
- Lead digital platforms rollout
- Manage technology stacks
- Monitor tool utilization
AI AWS Business Cloud Middleware Cloud networking Confidentiality Data Models Digital Marketing Digital Platforms Engineering ERP Software GCP IT Marketing ML Rapid Application Development Research Software Testing Zero-trust architectures
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