Service Change Manager

The salary for this role is £50,000-£60,000 

Are you an IT professional experienced in Change Management and looking for a new challenge?  

Do you have experience managing complex software releases in Azure Cloud environments?  

Can you liaise with multiple cross-functional teams to ensure tech changes are adopted?  

Would you be interested in helping with the running of crucial platforms that help the government keep Livestock safe and healthy?  

If so, we’d love to hear from you!  

At Livestock Information (LI) Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values.  

As the Service Change Manager at LI Ltd., your focus will be to herd the planning, coordination, and execution of releases across the diverse pastures of our Azure-based terrain. Get ready for a day where you're not just overseeing changes; you're driving a route for smooth transitions, ensuring our livestock tech is always on the right track!  

 Responsibilities  

 Your responsibilities will include: 

• Change Planning and Coordination: Collaborate with cross-functional teams to plan and schedule changes in accordance with project timelines. Develop change calendars, including timelines, resources, and dependencies.   

• Azure Platform Expertise: Manage changes within the Azure cloud environment, utilizing platform-specific tools and services. Ensure the compatibility and optimization of applications within the Azure ecosystem.   

• ISO 20000 Compliance: Apply ISO 20000 principles to change management processes, ensuring alignment with IT service management standards. Implement and maintain change management documentation in compliance with ISO 20000 requirements.   

• Environment Management: Lead change management across multiple environments, including development, testing, staging and production. Implement strategies to minimize and streamline change processes.   

• Risk Management: Identify potential risks associated with changes and implement mitigation strategies. Work closely with stakeholders to communicate and manage expectations related to change timelines and potential impacts.   

• Continuous Improvement: Evaluate and enhance change management processes to optimize efficiency and effectiveness. Implement automation to improve the change process. 

Requirements

We are looking for someone with the following: 

• Proven experience as a Change Manager in an Azure environment. 

• Hands-on experience within ISO 27001, ISO 20000 standards and IT service management frameworks. 

• Strong understanding of Azure platform services and tools. 

• Excellent communication and collaboration skills. 

• Ability to work in a fast-paced, dynamic environment. 

• Azure certifications (e.g., Azure Administrator, Azure …