Service Capacity Manager

The salary for this role is £60,000-£70,000. 

Please note - this is a fully remote role but you MUST be based in the UK.

Are you an experienced Capacity Manager? 

Do you have strong experience devising and implementing capacity management strategies for Azure Cloud Infrastructure?  

Do you have experience optimising financial operations around Cloud spend? 

Can you carry out continuous monitoring of the performance of our cloud resources and services? 

If so, we’d love to hear from you! 

At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. 

As a Capacity Manager at LI, you will be responsible for ensuring that our Microsoft Azure cloud services are optimally configured to meet our performance, capacity, and availability needs, following ITIL V4 management practices. You will also play a key role in financial operations (FinOps), ensuring that our cloud costs are managed efficiently. Additionally, you will review technical debt and make recommendations to remove resources no longer required. You will work closely with various teams to monitor, analyse, and enhance the performance, scalability, and availability of our cloud-based services and applications. 

Responsibilities 

Your responsibilities will include: 

• Capacity Management: Develop and implement capacity management strategies to ensure the cloud infrastructure can handle current and future workloads.  

• Performance Management: Continuously monitor the performance of cloud resources and services, identifying bottlenecks and areas for improvement.  

• FinOps Management: Implement and manage financial operations practices to optimise cloud spend, including budgeting, forecasting, and cost allocation.  

• Technical Debt Review: Regularly review technical debt and make recommendations to decommission or repurpose resources no longer required.  

• Reporting: Generate and present detailed reports on capacity, performance, financial metrics, and technical debt to stakeholders.  

• Incident Management: Collaborate with the support team to resolve performance and availability-related incidents and ensure minimal impact on service delivery.  

• Forecasting: Predict future capacity requirements based on historical data, growth trends, and business forecasts.  

• Collaboration: Work closely with development, operations, and business teams to align capacity, performance, availability, financial strategies, and technical debt management with business objectives.  

• Documentation: Maintain comprehensive documentation of capacity, performance, FinOps, and technical debt management processes and procedures. 

Requirements

• We are looking for someone with the following: 

• Substantial experience at engaging, influencing and managing …