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Sephora Collection Sales & Education Manager- Orlando, FL - Remote, CA, US, USA 508688

Job ID: 248305
Store Name/Number: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular

Job Function: Merchandising
 

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.


Position: Sales & Education Manager, Sephora Collection

Location: Orlando, Florida 

 

Sephora Collection

When it comes to beauty, we know a thing or two – that’s just what happens when you’re the brand created and fostered within Sephora’s walls. We have access to things like heaps of customer insights, a spot-on trend pipeline, and the industry’s best merchant and product development teams. As Sephora’s own brand, we flex this one-up to create paycheck-friendly products that perform on par with more-spendy ones. With all that insider knowledge, we make the products you want and need, including what’s trendy, what’s cutting-edge, and what’s just plain *the best* quality. So, whether you’re looking for a ride-or-die black eyeliner or a clean skincare routine that doesn’t require a small investment, rest assured: Sephora Collection will wow you and your wallet.

 

Your role at Sephora:
As a Sales & Education Manager, Sephora Collection, you are responsible for achieving sales KPIs, as determined by the Brand, in assigned stores throughout your assigned territory. You’ll do this through your delivery of analyzing your business, education & training, execution of in-store events, and brand representation in activations.  In this role you will be reporting into a Regional Manager, Sephora Collection Sales & Education. In addition, you will: 

  • Create a customized in-store strategy to achieve sales and any additional KPIs in your territory through partnership with District Managers and store leadership teams.
  • Be the Sephora Collection brand expert pertaining to brand essence, brand sales metrics, product knowledge, inventory, and brand merchandising.
  • Integrate selling skills, services, and additional company initiatives (as needed) in all brand trainings which include and are not limited to in-store Sales & Education visits and events, internal and external brand marketing on-site activations, digital formats.
  • Establish and develop a strong relationship at store level with Sephora BA’s, Store Leadership, and District Managers and Regional Directors. Lead strong partnership with Sephora BA’s and clients by providing service and support for any needs when in store.
  • Effective management of T&E and budget.
  • Provide consistent and specific feedback on materials, training agendas, and training sessions.
  • Work with store leadership for visual placement in-store.
  • Update and maintain all scheduling calendars.
  • Communicate with SC Field Leaders and Merchants to share in store brand opportunities and observations that directly affect brand sales.
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
  • Analyze sales reports using company supported tools and platforms to determine strategies to drive additional sales.
  • Meet deadlines for reporting sales, expenses, and other requests.
  • Effectively track results for all events conducted within territory of responsibility.

 

We’re excited about you if you have:

  • 3-5 years of current Education Executive or Management or comparable store leadership experience in a beauty/retail environment.
  • Excellent interpersonal communication, analytical, organizational, & computer skills.
  • Strong sense of business acumen
  • Problem-solving and critical thinking skills to quickly find creative solutions for issues that may arise within their territory
  • Strong presentation, facilitator and training skills in both live and digital formats (Zoom, video conferencing, social media).
  • Ability to be flexible and adaptable with managing ambiguity in sometimes uncertainty situations
  • Plans and aligns to break down objectives into appropriate initiatives and actions to achieve KPIs
  • Makeup Artistry experience and skincare knowledge
  • Strong interpersonal skills are team-oriented and comfortable working with all levels of management.
  • Time management skills to work efficiently and effectively to complete all necessary reports and deadlines.
  • Drive for results through others: Coaching and development.
  • Proficiency in Microsoft Office.

 

Working conditions

  • Position requires driving to stores and heavy travel up to 80% (average of 3 weeks each month with overnight stays required).
  • Flexibility in schedule to work evenings/weekends for education training and brand activations as needed.
  • Must be able to work remotely.
  • Standing, walking, moving for a min. of 4 to 6 hours daily.
  • Ability to lift and carry up to 50 lbs.

 

 

You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

 

Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

 

Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

  #LI-KR1                                                                               

The annual base salary range for this position is $97,000.00 - $102,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

While at Sephora, you’ll enjoy…  

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. 

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

401(k) Plan Disability Insurance Employee discount Employee discount/perks Employee referral bonus program Flexible Spending Accounts Generous benefits package Life Insurance Paid Time Off Paid time off programs Superior 401(k) plan Various paid time off Various paid time off programs

Skills

Brand Representation Communication Event Execution Marketing Merchandising Microsoft Office Operations Product Development Sales Analysis Training & Education

Tasks
  • Achieve sales KPIs
  • Analyze business
  • Analyze sales reports
  • Be brand expert
  • Create in-store strategy
  • Develop relationships with store staff
  • Execute in-store events
  • Integrate selling
  • Manage budget
  • Provide feedback
  • Represent brand in activations
  • Track event results
  • Work on visual placement
Experience

3 - 5 years

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9