Senior Workstation Engineer

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Overview:

Designs, develops, and manages department specific server-based systems located on multiple servers in a diverse hardware and software environment across geographically separate user environments. Installs, configures, develops and maintains desktop operating system and core application images in an enterprise environment. Diagnoses and provides core problem resolution for the most complex PC-related issues.

Key Responsibilities:

• Administer, configure, deploy and maintain virtual PC Support Servers, Application System specific platforms, and virtual desktop

• operating systems and virtual environments.

• Coordinate design, implementation and maintenance of all applications supporting functionality in or surrounding

• the PC Support systems or solutions including, but not limited to, WSUS, SMS, BDD, GPOs, Anti-Virus Servers, Anti[1]Spyware Servers, Horizon VMWare and Softgrid applications.

• Develop and maintain documentation of technical architecture required to provide quality application support,

• protection of data assets and support any business resumption planning.

• Collect requirements, design solutions, organize, plan, and implement larger virtual PC-related projects with minimal guidance for Support Systems and Operating systems and applications

• Analyze user requirements, develop functional specifications and perform gap analysis of existing systems. Identify

• and resolve problems in order to provide continuous business operations and meet business requirements.

• Train, support, and mentor users, team members, and peers.

Qualifications

Education & Experience:

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience

• 5+ years of experience in virtual systems and network monitoring technologies and tools.

Licenses and Certifications:

• Microsoft Certified Systems Engineer (MCSE)

Skills & Abilities:

• Ability to translate business needs and problems into technical solutions with occasional assistance

• Competent project management skills. Demonstrates an ability to evaluate project objectives and scope for feasibility and understanding

• General business and finance related knowledge

• Effective oral and written communication skills

• Proficient analytical and problem-solving skills required Ability to work well within a team environment

• Ability to work independently and coordinate activities within a team required

• Ability to multi-task

• Microsoft Windows Server 2019/2022 and higher Operating Systems

• Microsoft Windows Desktop Operating Systems including virtual

• A+, Network & Microsoft Certified Desktop Support Technician or equivalent experience

#LI-MC1 #LI-Hybrid

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.