Senior UX Designer (Remote)

About us

House Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses like cancer and autoimmune disorders. We provide clinics with specialized technology and support from pharmacists and care coordinators to dispense medication directly to their patients, known as medically integrated dispensing (MID). We are expanding our product team to help fuel our next phase of growth — keep reading to learn more about the role, our team, and why House Rx is the right next step in your career!

About the role

Built from the ground up by specialty pharmacists, physicians, and technologists, the House Rx platform enables all aspects of medically integrated dispensing — from prior authorization and financial counseling to fulfillment tools, scalable patient outreach, and real-time analytics. Integration with multiple EHR systems allows collaboration between physicians, pharmacists, and on the ground care teams to deliver more effective and efficient patient care.  

We are seeking an experienced Senior Product Designer to join our team as we raise the bar for digital experiences in healthcare. We enable the care of thousands of patients every single day, and we’re looking for an individual who is excited to support the rapid scaling and growth of our platform across multiple specialty areas and workflows. 

A designer in this role will closely collaborate with our product, clinical operations and engineering teams, though they will also work with stakeholders across the company  and engage directly with our customers and users. They will be responsible for conducting primary research with our end users, and supporting product managers in identifying key problems within the platform that deserve focus and investment.

We believe that our designers are bastions of culture, engaging with empathy across the entire organization. They focus on creative problem solving, unbound by old playbooks, and  are driven by a relentless focus on continuous iteration and improvement of their products, their teams, themselves and the company as a whole. If this sounds like you, read on.

Key Responsibilities

• Develop a deep understanding of our clinical team members user journeys, the jobs to be done, and the pain points that we can improve
• Continue to evolve and define our UX principles, frameworks and best practices
• Collaborate across the entire organization to ensure you are getting the best feedback from the right people
• Create a culture of innovation, push back on preconceived notions, and approach problems with consistent patterns 
• Empower your team to move fast and iterate quickly. Ensure that the engineering teams you work with have the context they need to make quick decisions about the project as they go. 
• Foster a culture of collaboration, continuous learning, discussion, and healthy debate. . 
• Be willing to go above and beyond. Our team is at the nexus of bringing together ideas and making them a reality, and that involves a relentless focus on quality and a personality that thrives on creating community, delivering value, and improving oneself.
• Stay up-to-date with industry trends and emerging technologies to identify opportunities for ongoing innovation & improvement. Our favorite podcasts are: Out of Pocket,  Relentless Health Value and Acquired.  We would love to hear yours!
• You can listen to our team talk a little bit about how we build product on the Out of Pocket podcast here.  

About you

• 5+ years of professional UX experience in design, working closely with engineering teams and managing cross functional stakeholders
• Experience working on pharmacy management systems, electronic health records (EHRs), or related healthcare SaaS software strongly preferred
• A strong portfolio of work with examples of creative problem solving & critical thinking, especially within complex ecosystems 
• Extreme proficiency in Figma
• Excellent communication, collaboration, and project management skills
• An interest and willingness to bring together opposing viewpoints to facilitate healthy discussion and debate  to arrive at the most effective outcome 
• Strong analytical, problem-solving, and critical thinking skills 
• A start-up mindset, comfortable navigating shifting priorities
  

  Expected Full-Time Base Salary:  $145,000-$180,000

  This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.

Why You Should Join Our Team

A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.  

At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and new ideas—no matter how radical. We are a remote-first company, however, some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work, and everywhere in between.

In particular, we offer:

• Flexible work hours and unlimited paid time off
• Work remotely
• Generous parental leave
• Comprehensive healthcare, vision and dental benefits
• Competitive salary and equity stake
• We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character