Senior User Experience Researcher

Senior User Experience Researcher
Location: Cambridge, UK or remote with regular travel to Cambridge 
Salary: £46,000 – £52,000 p.a. full-time equivalent, dependent on experience
Basis: Permanent; full-time, part-time or flexible
Eligibility: You must be eligible to work in the UK

The role

Our digital products and services are used by millions of people all over the world. As part of our plans to expand our reach and impact, we are looking for a Senior User Experience Researcher to join our team.

We are responsible for delivering digital experiences which have a large audience and measurable positive impact on young people and educators. For example, our Projects site content is viewed millions of times a year; our Coolest Projects showcase keeps growing, and in 2021, 1385 young people from 47 countries shared their tech creations.

In this role, you will report to the Head of Product Design and work collaboratively as part of a team of Product Designers, Content Designers, Product Managers and Software Engineers to create digital products that have a real impact for our users who are engaged with digital making and computing education globally. You will bring your experience of leading, planning, designing, and carrying out both formative and evaluative research activities with users to help teams gain a deep understanding of the people who use our websites, programmes and services. 

As well as conducting a range of qualitative and quantitative user research projects you will also identify opportunities to improve our UX research practices and implement ways to better engage wider stakeholders with research outcomes.

You will join an agile digital products team that works in Cambridge and remotely around the UK. We use collaboration tools such as monday.com, Figma, and Slack to communicate effectively.

We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team.

Responsibilities

• Prioritise and plan user research activities to align with our product roadmap and meet our strategic objectives across our different products and programmes
• Bring together insights from different sources, both qualitative and quantitative, to provide a thorough understanding of user behaviour 
• Plan, recruit for …