Senior Underwriting Operations - Financial Lines

Work Remotely, New York, USA

Primary DetailsTime Type: Full time

Worker Type: Employee

The opportunity

This role will contribute to underwriting operations for a line of business by preparing and reviewing documentation, managing client records and files, processing submissions, renewals and endorsements and supporting the development of junior operations underwriters.

Primary Responsibilities
• Facilitate the execution of timely and efficient underwriting operations by leveraging established guidelines in decision making and assessing and rating exposures
•Support the development of junior level operations underwriters by offering professional guidance, facilitating partnerships with key stakeholders, delivering technical training as required, prioritizing and delegating assignments and sharing expertise
•Maintain streamlined operational underwriting by processing, documenting and organizing assigned new business, renewal, endorsed and cancelled policies, preparing and maintaining legal notices and underwriting quotes to support business processes
•Leverage underwriting data and accurately reflect in the pricing model
•Maintain key reporting and tracking databases by following up on loss sensitive documents, tracking receipt of collateral and appropriately handling areas of concern
•Manage client files by utilizing customer relationship management tools and updating records as required to reflect current state
•Build and maintain relationships with internal and external customers by requesting required underwriting information and researching and analyzing inquiries
•Support operational projects to review and/or design new process modules and evaluate market dynamics to ensure compliance and grow the book of business
•Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues and guiding clients as necessary
•Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education
• Bachelor's Degree or equivalent combination of education and work experience

Required Experience
• 4 years relevant experience

Preferred Competencies/Skills
• Understand market trends and current organizational strategies
•Collaborate with key stakeholders
•Build and maintain professional networks
•Show drive and initiative
•Clearly and confidently convey information to a wide audience
•Use logical approach to analyze issues
•Share knowledge and educate others
•Drive for stakeholder success
•Build and capitalize on beneficial internal and external relationships
•Effectively and efficiently present logic, reasoning, and analysis to others
•Win concessions without damaging relationships
•Complete tasks attentively and thoroughly

Preferred Experience
• Experience in underwriting operations, finance and/or the insurance industry

Preferred Knowledge
• Working knowledge of underwriting department processes and procedures
•Events affecting the industry, including understanding of competition and the marketplace
•Principles and processes for providing customer service
•Products and concepts relating to the insurance industry
•Continuous improvement methodology and principles
•Evaluating information to determine compliance with standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.

And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.

With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

We believe this is our moment: What if it was yours too?

Your career at QBE — let’s make it happen!

US Only - Travel Frequency
• Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands
• General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type
• Individual Contributor

Global Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Inclusion of Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodations during the recruitment process, please do not hesitate to inform our Talent Acquisition team.


Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs

Annual Salary Range: $59,000 - $89,000

AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
* * * * *

Annual Salary Range: $65,000 - $97,000

CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *

Annual Salary Range: $74,000 - $111,000

San Francisco CA, NJ and New York City NY

Benefit Highlights

You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. 

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. 

At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements.

If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.


Job Profile


North America


United States


Customer Relationship Management Customer service Data analysis Financial Services Underwriting Underwriting Operations

  • Collaborate with stakeholders
  • Contribute to a positive work environment
  • Contribute to operational projects
  • Maintain underwriting data accuracy
  • Manage client files
  • Manage client records and files
  • Prepare and review documentation
  • Process submissions, renewals, and endorsements
  • Support junior operations underwriters

4 years


Bachelor's degree


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9