Senior Technical Writer

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
As a Senior Technical Writer, you’ll be a leading voice on the Documentation team at 1Password. Our team’s mission: communicate complex ideas about 1Password, simply. On this creative and highly collaborative team, you’ll be a prime contributor to written work that helps people (especially developers and administrators) use and understand 1Password better. You have strong time-management skills and are comfortable navigating ambiguity and managing competing priorities.
The written word is your art form as you craft high-quality and crystal-clear docs. You’ll work collaboratively and cross-functionally within and outside the Sales Enablement team. Forging collaborative relationships is in your DNA, because you know it’s important to bring multiple perspectives together to write the best documentation. You also have substantial experience interfacing with engineers and enjoy explaining SDKs, cross-domain identity management, or how a product functions in a multi-cloud environment.
This is a remote opportunity within Canada and the United States. Please provide us with writing samples along with your application. Be sure to describe your role in the writing you submit.

What we're looking for:

• Has 5+ years of professional experience clearly and concisely communicating advanced technical concepts to internal and external audiences, so they can accomplish important tasks and goals.
• Has recent experience writing developer-facing documentation for software applications.
• Is comfortable with Markdown, HTML, CSS, publishing with static site generators, and using Git workflows. 
• Designs information architecture with a sharp eye for structure, organization, SEO, visual learning, and audience experience.
• Builds relationships across the organization and consults with subject matter experts.
• Has familiarity with integrating company style guides into all technical writing.
• Uses data to drive decisions around documentation gaps and improvements. 

Bonus points for:

• Experience implementing or managing the technical aspects of a documentation toolchain, including static site generators, CI/CD pipelines, prose linting, HTML/CSS/JavaScript.
• Experience writing API documentation. 

What you can expect:

• Engage in creative problem solving, experimenting with new documentation approaches and standards and sharing challenges …