Senior Technical Project Manager

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

As a Senior Technical Program Manager (TPM) at MCG Health, you will play a pivotal role in transforming engineering concepts into reality, driving the success of MCG’s innovative products. In this dynamic and growing company, you will navigate complex and evolving roadmaps, balancing priorities across multiple high-impact projects competing for resources. As the TPM for an internal services team, you will work closely with engineers and stakeholders to identify the most effective paths forward, ensuring alignment between diverse project goals.

Your primary responsibility will be to gain a deep understanding of each project—grasping the requested work, stakeholder objectives, and available resources. Leveraging your technical expertise, you will assess the feasibility of engineering solutions, guide technical decision-making, and ensure that the chosen approaches align with both business and technical goals. You will develop a coherent and adaptable execution plan using robust project management techniques, keeping the project on track and evolving as needed. Communication and risk management will be key, ensuring all parties are informed and aligned throughout the project lifecycle.

While managing the many important aspects of project execution, such as documentation, milestones tracking, driving the projects, and coordinating multiple stakeholders, your ultimate measure of success will be the achievement of project outcomes and the positive experience of all participants involved.

You Will:

Plan and Execute Projects:

• Define Project Scope and Objectives: Develop a clear understanding of project scope, goals, and deliverables that align with both business objectives and technical feasibility.
• Create Detailed Project Plans: Develop comprehensive project plans, including technical roadmaps and communication documents that outline project schedules, milestones, and deliverables.
• Drive Project Execution: Lead the planning and implementation of project activities, ensuring technical milestones are met and risks are proactively managed.
• Manage Daily Operations: Oversee the day-to-day execution of project tasks, ensuring that planning, scheduling, and risk management practices are effectively applied to keep the project on track by coordinating with stakeholders.

Lead and Coordinate a Team (cross-functional):

• Effective Communication: Communicate project expectations clearly to both technical teams and stakeholders, ensuring alignment across all parties.
• Task Delegation and Tracking: Delegate tasks and responsibilities to the appropriate technical personnel and monitor progress to ensure timely delivery.
• Resolve Conflicts and Challenges: Identify and resolve any issues or conflicts within the project team, leveraging your technical knowledge to guide problem-solving efforts.
• Cross-functional collaboration: Work across multiple engineering teams to ensure seamless integration of new features and technical components.

Manage Risk:

• Proactive Risk Management: Identify potential technical risks early and devise contingency plans to mitigate them. Adapt project plans as necessary to address evolving technical challenges.
• Strategic Planning: Recognize primary risks and constraints during project planning and design the project workflow to address and clear these risks as early as possible.

Communicate with Stakeholders:

• Proactive Stakeholder Communication: Manage stakeholder communication effectively, ensuring that project documentation is accurate, current, and easily accessible.
• Clear Technical Communication: Use excellent verbal and written communication skills to articulate project status, technical risks, and challenges to business, technical teams, and executive-level stakeholders.
• Manage Priority Changes: Assess the impact of priority changes on technical aspects of the project, communicate those impacts clearly, and update project plans accordingly.

Technology Focus:

• Technical Feasibility Assessment: Conduct thorough assessments of the technical feasibility of proposed solutions/design, considering factors like system architecture, scalability, and performance.
• Integration and System Design: Work closely with engineering teams to design systems that are well-integrated across platforms and technologies. Ensure that all components work together seamlessly within the overall technical architecture principles.
• Code and System Review: Although not typically involved in day-to-day coding, provide oversight on code quality and system design, ensuring that best practices are followed and that the technical implementation aligns with project requirements.

What We’re Looking For: 

• Bachelor’s degree in Computer Science, Business, or a related field is preferred
• At least 6 years of experience as a Technical Project Manager or related role
• At least 6 years of experience working directly with engineering teams
• A strong understanding of software development lifecycle, principles, programming language(s), and frameworks
• Good grasp of system architecture, including how different system components interact, scalability considerations, and designing systems that meet performance requirements
• Able to anticipate technical risks and challenges, assess their impact, and develop mitigation strategies to keep projects on track
• Familiarity with Agile principles and ceremonies such as sprint planning, daily standup, demos, and retrospectives, especially within the Scaled Agile Framework (SAFe)
• Experience working with Jira and Confluence
• Excellent communication, leadership, problem-solving, and analytical skills
• Ability to effectively prioritize and execute tasks
• Strong interpersonal skills and ability to work with cross-functional teams
• Self-motivation and initiative to solve problems and deliver on new initiatives
• Project management certification (e.g., PMP, PRINCE2) is preferred 
• Strong familiarity with project management software tools, methodologies, and best practices
• Prior experience in a technical role or a strong understanding of different moving parts in technology projects
• Team player mentality

This role is remote with 25-30% expectation to travel to Seattle HQs annually. 

Pay Range: $114,200 – $159,800 

Other compensation: Bonus Eligible 

Perks & Benefits:  

💻 Remote work / Hybrid work  

🩺 Medical, dental, vision, life, and disability insurance 

📈 401K retirement plan; flexible spending and health savings account 

🏝️ 15 days of paid time off + additional front-loaded personal days 

🏖️ 14 company-recognized holidays + paid volunteer days  

👶 8 weeks of paid parental leave + 10 weeks of paid bonding leave  

🌈 LGBTQ+ Health Services 

🐶 Pet insurance  

📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/  

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. 

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.