Senior Technical Program Manager

About Mux

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world. 

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

About the Role 

As a Senior Technical Program Manager at Mux, you will play a pivotal role in enabling engineering success by driving the execution and management of day-to-day activities that keep our organization running efficiently and effectively. You can think strategically yet thrive on rolling up your sleeves to fill gaps, tackle immediate challenges, and support wherever needed to ensure programs and execution progress seamlessly. You will uncover efficiencies, reduce complexity, and ensure that systems, processes, and resources remain aligned and operational. Your ability to navigate deeply technical domains enables you to reason effectively and make informed decisions. 

What You'll Do 

• Operational Strategy: Identify and prioritize strategic investments to streamline engineering operations and enhance operational rigor. Sequence and prioritize work for engineering teams to drive efficient execution.
• Implementation: You will be the leader of operational strategy and team initiatives. Influence and empower teams to deliver with quality and efficiency. Manage issue escalations, remove blockers, and reduce complexity to maintain momentum and progress.
• Project Delivery: Oversee and manage multiple technically complex, cross-functional projects, collaborating closely with Engineering …