Senior Technical Consultant

At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.

The Role

As a Sr. Technical Consultant on our Professional Services team, you will partner with Implementation Managers and Customer Solutions Engineers to implement Amperity’s solution. This is a high impact, collaborative role that will see you own solution architecture, validate technical requirements, lead customers with guidance on best practice technical strategy, and execute a defined project plan for each customer. The role is deeply technical, but also customer-facing and will require familiarity with cloud platforms, database technologies, and SQL. 

Interesting Problems

• Own end to end solution design to meet the customer requirements and use cases. 
• Own the performance and scalability of database creation and SQL creation within the Amperity platform. 
• Ability to explain complex technical solutions to a non-technical audience.
• Understand and provide feedback to Implementation Managers on customer requirements. 
• Implement production-grade databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users.
• Provide best practice guidance to customers regarding integration strategy between Amperity, their technical architecture, and 3rd party systems.

About You

• 8 - 10 years experience in software development, software implementation, or professional services. 
• 8 - 10  years integrating data including various ETL/data service processes.
• 8 - 10  years of experience with relational databases, SQL scripts, optimization, and dealing with large datasets is a requirement.
• Proven communication and interpersonal skills with both customers and internal stakeholders.
• Leads and facilitates data discovery sessions to inform solution decisions and configure the solution.
• Ability to understand the business impacts of technical decisions and is empathetic to the full end to end customer use case.
• Analyze & design the solution according to project specifications. Should have in-depth knowledge of design issues and best practices.
• Excellent communication skills and documentation experience, with an emphasis on explaining technical concepts to business users.
• A wide breadth of technical knowledge, with an eagerness to learn and use new technologies. 
• A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution. 
• Basic Unix/Linux/CLI experience
• Familiarity with various cloud-based technologies (AWS, Azure).
• A positive can-do attitude and tireless work ethic. Driven, self-sufficient, and able to thrive and adapt to change in a very fast-paced environment.

Location 

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

We will also consider fully remote in CA, CO, FL, GA, IL, IN, MA, MN, NJ, OH, OR, and TX

Compensation

Base Salary:  $132,000 - $180,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. 

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.