Senior System Administrator

Job Description

GENERAL DUTIES & RESPONSIBILITIES

• Provides 24 x 7 on-call support for all assigned production-related systems.
• Deploy release of new technologies as well as design, install, configure, maintain and integrate system testing performance of PC/server operating systems, related utilities and hardware.
• Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.
• Controls user access and passwords.
• Proposes and implements system enhancements that will improve reliability and performance of system.
• Monitors usage and performance.
•  Trains personnel on system usage.
• Troubleshoots server, software, and hardware issues.
• Assists with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs.
• Researches, evaluates, and recommends software and hardware products.
• Provides new hardware specifications to users based on application needs and anticipated growth.
• Other related duties assigned as needed.

EDUCATION REQUIREMENTS
Bachelor’s degree in computer science, management information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience. Experience in one or more of the following disciplines: software quality control, systems analysis or system support preferred.
 

General Knowledge, Skills & Abilities

• Knowledge of multiple operating systems and related utilities and hardware
• Knowledge of storage management, TCP/IP, network monitoring and tools and technical writing principles and practices
• Effective analytical, problem solving, installation and maintenance skills.
• Ability to work independently as well as within a team.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with employees, vendors, clients and public.

Skills required for this position:

• Deployment automation with Octopus Deploy and/or Jenkins.
• Windows Servers with strong scripting experience. Focus on automation and remote management.
• General VMWare vCenter and ESXi experience.
• Security with a focus on remediating insecure configurations and vulnerabilities.
• Understand server/network monitoring concepts.
• Basic Networking and load balancing knowledge.
• SQL query knowledge important
• Public cloud experience, specifically related to availability, design resiliency, deployment, and monitoring.

FIS JOB LEVEL DESCRIPTION
Advanced professional role. Highly-skilled with extensive proficiency. Leads IT support group activities and provides analytical and technical assistance to the support team. May coach and/or mentor junior System Support Analysts and support staff. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for quality control. Provides recommendations for enhancements to department processes and procedures. Maintain current operational procedures. Actively participates in all phases of product development to ensure a smooth …