Senior System Administrator

Who We Are    Insurity’s vision is all about empowerment.  Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software.  It’s also about empowering our team members through tools, training, teamwork, and professional development opportunities.         To talk the talk, we must walk the walk.  We arethe largest cloud-based insurance software provider for the Property & Casualty market. In 2021, we were trusted by 15 of the top 25 P&C carriers – now, in 2024, we are trusted by 22 of the top 25 P&C carriers. That’s proof we walk the walk.  While our product suites are some of the most compelling in the industry, it’s our team members who deliver the exceptional value and unrivaled industry expertise our customers appreciate from us.          Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology.  You’ll feel welcomed even before you start your first day with us through our award-winning onboarding program.         Take the first step to joining our team by applying today and we look forward to seeing #UatInsurity.         Insurity’s Next Senior System Administrator    A system administration role involves managing and maintaining our systems, networks, and servers. System administrators ensure the reliability, security, and performance of the infrastructure in our clouds 24/7. Ideal candidates possess strong problem-solving skills, attention to detail, and a proactive mindset, along with effective communication and the ability to handle high-pressure situations. #SysAdmin #ITManagement         What Our Senior System Administrator Will Do    

• Setup and performance tune server and network tier within the Insurity public and private cloud environment.
• Recommend and contribute changes in host and guest system configuration to obtain optimum system performance and high availability of Insurity developed applications.
• Work with senior management to diagnose system & performance problems leveraging application traces and available diagnostic tools.
• Assist senior engineers to monitor, measure, performance tune, and capacity plan for the Insurity private cloud environment.
• Identify and recommend solutions to eliminate single points of failure.
• Manage individual projects as well as participate in private cloud wide initiatives.
• Assist in managing individual projects including private cloud initiatives.
• Support Lead Engineers with customer support and on-boarding initiatives.
• Assimilate new technologies and applications into existing processes such that it can be supported across the team
• Support initiatives to migrate customers to Insurity’s Public or Private cloud environments
• Work with internal and external teams to troubleshoot and resolve complex issues.
• Participate in rotating team on-call support for hosted and non-hosted customers.
• Provide mentorship to team members
• Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
• Other duties as assigned

 Who We’re Looking For    

• Expert Level Microsoft Windows and SQL Server Experience
• Proficient with MS Office Suite
• Proficient with Linux systems
• Expert with Project Management tool set (MS Project, Excel)
• Strong experience with Cloud-based technology and infrastructure
• Strong ability to create scripts in Powershell and incorporate them into daily automation tasks
• 2+ years of PowerShell or Python
• 2+ years working with MS Windows / SQL / .Net / IIS, 2016+
• 2+ years working cloud environments

 Core Skills     

• Analytical and critical thinking
• Written and oral English communication
• Time management including work planning, prioritization, and organization
• Ability to handle multiple priorities or tasks
• Self-starter and quick learner
• Detail-oriented
• Active listener
• Ability to collaborate and work autonomously
• Flexible and adaptable
• Ability to accurately present information
• Meeting facilitation and management
• Ability to troubleshoot complex issues
• Intermediate knowledge of Microsoft Windows server 2008+ and technologies (WSUS, SMTP, SFTP) for debugging, setup, and administration.
• Intermediate knowledge of VMWare ESX 5.0+ (including vCentre, vRops, SRM) to facilitate setup, administration, monitoring, and troubleshooting.
• Knowledge in Networking (IPAM, DNS), including Cisco Switches/Routers, F5 (load balancers), and Checkpoint Firewalls.
• Proficient in PowerShell and creating automated processes.
• Proficient scripting network device changes using available APIs.
• Strong troubleshooting skills analyzing system dump contents.
• Experience with Insurance software or insurance industry related

 System/Tool Experience     

• Public Cloud Experience (AWS, Azure)
• Private Cloud experience
• Intermediate knowledge of Linux & Microsoft Windows server 2008+ and technologies (WSUS, SMTP, SFTP) for debugging, setup, and administration.
• Intermediate knowledge of VMWare ESX 5.0+ (including vCentre, vRops, SRM) to facilitate setup, administration, monitoring and troubleshooting.
• Knowledge in Networking (IPAM, DNS)
• Proficient in PowerShell and creating automated processes.
• Proficient scripting network device changes using available APIs.
• Strong troubleshooting skills analyzing system dump contents.
• Experience with Insurance software or insurance industry related

 What’s In It For U    

• Flex First Workforce: Do your work best from home or from one of our office locations; it’s your choice.
• Generous Time Off: Our leadership believes in taking the time you need when you need it through our Open PTO Policy.
• Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.
• More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.
• Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.
• Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average.
• Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.
• Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.
• Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses.
• Discounted University Tuition: Employees and their families can start or continue their university career with less out-of-pocket investment through our partnerships with the University of Arizona Global Campus.
• Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a cash bonus.

     We have five Core Values at Insurity; one of which is to Act with Integrity.  Providing pay transparency helps you make the best decision for you.  We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the salary range for this role is $75,000 to $135,000, commensurate with experience.         Insurity is proud to be an Equal Opportunity Employer     We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization.  We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company.         We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us to request accommodation.         Thank you for your interest in Insurity!  Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.         #LI-Remote Apply