Senior SRE Engineer
Remote Washington
Say hello to possibilities.
Itās not everyday that you consider starting a new career. Weāre RingCentral, and weāre happy that someone as talented as you is considering this role. First, a little about us, weāre the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interactionāgiving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.Ā
This is where you and your skills come in.Ā
Weāre currently looking for: Senior Site Reliability Engineer, Infrastructure
RingCentral has a big distributed and high loaded system. Our Infrastructure team is providing Docker infrastructure for LAB environments and Production services in our Data Centers and in Amazon Cloud. We use Kubernetes and it is a big part of our work - from designing docker infrastructure to creation of automation for deployments of clusters in cloud and on-premise facilities. Also you will be working on the development of RingCentral's own infrastructure solutions such as DNS, package and image repositories, mail relays and NTP, as well as building app packages for our tools deployments. We do everything for our services - development, modification, deployment and support. We provide solid and reliable infrastructure for RingCentralās Production systems and for the development of these systems.
Job Duties:
Provide ongoing support for production environment in terms of delivering changes, troubleshoot, manage issues, perform root cause analysis, facilitate blameless postmortems
Research and Develop solutions for Docker (Kubernetes, Spinnaker) infrastructure in DCs and Amazon, DNS systems, RPM repositories, OS customization, GIT
Work on IaaC with Terraform
Actively contribute to production stability improvements (monitoring, processes improvements, automation)
Develop infrastructure solutions
Work with CI/CD processes - use and createĀ
Design automated software and product upgrades, change management, and release management solutions
Communicate and collaborate with adjacent teams (Operations, QA, Development)
Continuously improve and share knowledge of system, update documentation
Deployment evening shifts
Desired Qualifications:
FedRAMP (Must be a US Citizen)
Bachelor's degree in Computer Science, Computer Engineering or related field and equivalent practical experience
Knowledge and experience in production support activities
Understanding of SRE principles and DevOPS practices
Good knowledge of Linux and popular open-source applications
Fundamental understanding of TCP/IP networks
Expertise automating system administration tasks with configuration management tools
Good knowledge for one of scripting languages (bash, Python)
Knowledge of CI/CD tools and ability to implement deployment activities automation
Familiar with application and service monitoring tools and ā¦
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Must be a U.S. Citizen
Benefits/Perks401(k) match 401K match and ESPP Coaching Commuter benefits Comprehensive medical, dental, vision Comprehensive medical, dental, vision, disability, life insurance Disability, life insurance Emergency backup care Employee Assistance Program Employee bonus referral program Employee perks and discounts Family-forming Benefits Free Legal Services Paid parental and pregnancy leave Paid parental leave Paid Time Off Paid time off and paid sick leave Pet Insurance Student Loan Refinancing Student loan refinancing assistance Wellness programs Wellness programs including 1
Tasks- Scripting
Ansible AWS AWS services Bash Bash scripting Change Management CI/CD Tools Cloud Technologies Coaching Communications Contact Center Solutions DNS Docker ELK FedRAMP GCP GitLab Go Grafana Kubernetes Linux Networking Networking Protocols Python Python scripting Scripting Terraform
EducationBachelor's degree Bachelor's degree in Computer Science Computer Engineering Computer Science Engineering
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9