Senior Specialist, Accessibility and Inclusion

 BCLC exists to generate win-wins for the greater good.
 

For our people, our players, our communities, our industry, and our planet.
 

Lottery | Casino | Sports
 

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

  We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.
 

  For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 
 

                2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
 

  This is a Temporary > or = 12 Months, Full Time opportunity

  Expected Salary Range: $84,981.00 - $106,227.00 - $132,784.00 
 

                Our typical hiring range will be +/- 5% of the midpoint shown above
 

                 Factors influencing this decision include qualifications and market conditions for the role

The Company
 

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

JOB SUMMARY

The Senior Specialist, Accessibility and Inclusion ensures that BCLC products, services, and digital platforms are accessible to all users and our players, including those with disabilities. This role promotes inclusivity, enhances user experience, and ensures compliance with accessibility standards and regulations. This role is responsible for leading the implementation of the Barrier Free BCLC Multi-Year Accessibility Plan, which will include planning, prioritizing, cross-organization partnerships, conducting audits, ensuring responsible parties are accountable for their deliverables. 

KEY ACCOUNTABILITIES

• Leads the implementation of the Barrier Free BCLC Multi-Year Accessibility Plan, which will include planning, prioritizing, cross-organization partnerships, conducting audits, ensuring responsible parties are accountable for their deliverables by engaging and partnering with all Divisions and all role levels (including senior leadership).
• Provides guidance as a subject matter expert by proactively embedding accessibility into internal and external operations of BCLC as per the provincial legislation and accessibility standards. Including working collaboratively with product development teams to integrate accessibility into the design and development processes.
• Conducts comprehensive accessibility audits of our digital platforms and physical environments. Monitoring and reporting on accessibility compliance and progress.
• Develops and implements accessibility policies and guidelines. Interpretation of policies and legalisation and stays up to date on the latest accessibility standards and technologies.
• Provides training and resources to staff on accessibility best practices and new initiatives.
• Contributes to budget planning by working with divisional leaders to provide recommendations on accessibility and inclusion spending priorities and provide them with estimated amounts/cost as needed.  Tracks accessibility and inclusion costs for the Manager, Diversity, Inclusion and Belonging.
• Serves as a liaison with external accessibility advocacy groups and regulatory bodies.  Providing support to P&C team with regards to accommodation, and human rights. 
• Addresses and responds to complaints related to accessibility and inclusion both internally and externally. Responsible for creating reports and tracking these complaints and issues and presenting findings.  

QUALIFICATIONS

A combination of education, experience, and demonstrated skills may be considered.

EDUCATION & EXPERIENCE

• Undergraduate degree in Human Resources, Business, Social Sciences or in a related field;
• Certification for Diversity & Inclusion will be considered;
• 4-6 years related experience with at least 3 years diversity and inclusion experience in a work environment, including experience in implementation of and supporting diversity committees and employee resource groups.

KNOWLEDGE & TECHNICAL SKILLS 

• Knowledge and understanding of BCLC’s social purpose, employees, player base and the strategic vision, position requires broad, cross-disciplinary conceptual knowledge about disabilities, accessibility, and universal design. 
• Experience in tech and systems and processes
• Strong knowledge of various legislations such as Human Rights, Anti-Racism, Accessibility and Employment Standards Act, accessibility-related standards, laws, and management strategies.
• Skills to address some of the most common accessibility issues on websites and documents worldwide, as identified by Disability Research, Policy, and Practices. 
• Experienced with Microsoft Office Suite: Word, Excel, Outlook, etc. 
• Experience with stakeholder management and leading committees.

COMPETENCIES 

• Proven ability of the development of organizational accessibility culture.
• Legislation Awareness
• Problem Solving
• Proven ability to collaborate cross-functionally and engage with internal & external stakeholders 
• An ability to use Change Management principles  
• Good program execution and project management skills
• Strong presenting and facilitating skills
• Strategic Thinking

BCLC has organizational Values that reflect the culture we strive to maintain. All employees are expected to ensure their actions, decisions, and interactions consistently align with BCLC’s Social Purpose, and our Values of Respect, Integrity, and Community.

Preferred qualifications may include:

• Lived experience with a physical or invisible disability;
• Experience working with a cross-functional team environment;
• Understanding of B.C. gaming industry.

WORKING CONDITIONS (IF APPLICABLE)

• Occasional travel is required. 

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year
• See all our rewards here
   

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada