Senior Software Engineer

When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.

We’ve helped hundreds of companies like Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.

In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.

Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.

Let’s elevate frontline work together.

Senior Software Engineer, OnboardIQ, Inc. dba Fountain, San Francisco, CA. 

Responsibilities:

• Lead continual improvement in the availability, performance, functionality, and security of the Fountain services and platforms in collaboration with application developers.
• Reduce lead time for infrastructure delivery and changes in the Cloud through intelligent automation and self-service platforms.
• Design and implement CI/CD pipelines using GitHub Actions, CircleCI, and Apache Airflow, ensuring streamlined code deployments and release management.
• Work closely with data sources such as PostgreSQL, Redis, and ElasticSearch, ensuring optimal configuration, integration, and performance.
• Collaborate with various teams to establish standard operating procedures and best practices, aiming for a balance between security, agility, and cost-effectiveness.
• Diagnose and troubleshoot in-app and infrastructure-related issues.
• Provide support for IT systems, including day-to-day operations, monitoring, and problem resolution across a range of devices.
• Offer Tier 2 problem identification, diagnosis, and resolution, and engage in blameless RCA.
• Integrate new technologies into both new and existing systems while ensuring smooth transition and migration processes.
• Lead the architectural strategy, rollout, and optimization of IaaS-hosted workloads and products in cloud environments.
• Build robust in-app and infrastructure monitoring and alerting platforms, ensuring optimal user experience and uptime.
• Fully remote position.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related scientific field plus 8 years of experience in DevOps/SRE and platform engineering.

Prior experience must include:

• 4 years of experience analyzing, troubleshooting, and resolving infrastructure issues; 
• 4 years of experience with AWS, Azure, or other public cloud;
• 4 years of experience with Terraform, and Terraform Cloud, including the ability to create reusable modules;
• 4 years of experience …