Senior Software Engineer

Job Title: Senior Software Engineer

Location: Bay Area, CA and Austin,TX preferred; Chicago, New York City, Boston, Seattle, Denver, or Atlanta considered

About the Company

Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.

About the Role

As a Senior Software Engineer at Wheel, you’ll jump right in and work on projects that are critical to the success of the company. Our engineers are self-motivated, versatile, compassionate and can work equally well in highly collaborative settings as well as those with little direction. This role blends traditional software engineering with key aspects of Systems Reliability Engineering. Our work is focused on building platform features to support our clients and expanding software capabilities.

 What You’ll Do

• Make technology, framework and architecture decisions for Wheel’s systems.

• Ensure we’re constantly moving our product forward in a build-learn-iterate model.

• Collaborate with the client solutions team to build and enhance platform features for our existing and future customers.

• Design, build, deploy and maintain user experiences that scale with a high growth company.

• Take ownership of new features, big and small, analyzing system and business metrics post-release. 

• Be curious and keep an eye out for new technical requirements/discovery, solution identification and provide technical recommendations to client and internal Wheel teams. 

• Help each customer on-board during their technical integration phase and production rollout, executing against technical requirements needed for launch.

• Monitor, troubleshoot, and improve system performance and uptime through automation and root cause analysis.

• Develop tools and frameworks to streamline system reliability processes, including CI/CD pipelines and observability solutions.

• Automate manual processes to improve efficiency and reduce human error.

• Create and maintain detailed documentation, including system architectures, runbooks, and operational procedures.

• Mentor engineers, sharing best practices for reliability, scalability, and code quality.

Technologies and Languages We Use

• Node/TypeScript

• React / Vue

• Ruby

• PostgreSQL / Mysql

• AWS

• Docker and Kubernetes

• Kafka

• Datadog

Who You Are

• 5+ years experience full-stack development building real-world web applications in production environments.

• You have familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).

• You demonstrate expertise in monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).

• You have obtained proficiency in CI/CD pipelines and version control systems (e.g., Git, Jenkins, GitHub Actions).

• You are a collaborative engineer and an empathetic person who works well within a diverse team.

• You can operate autonomously and have a strong desire to make an impact.

• Exemplary communication skills; able to explain possible solutions to non-technical team members.

• Proven ability to learn new technologies quickly.

Salary and Perks

Pay Range: $161,500 - $218,500 per year.

Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position. The role will remain open until Mar 31, 2025. Any eligible candidate that meets the essential criteria of the role may apply via the job posting or through Wheel’s career page up until the designated application deadline. 

As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental and Vision 

• Ancillary: Life, Short and Long Term Disability

• 401K match

• Flexible PTO

• Parental Leave

• Stock options

• Additional programs and perks

Wheel is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. 

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Wheel, we encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.