Senior Software Engineer - Developer Experience

About Extend:

Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service. 

Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.

We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.

About the Role

The Developer Experience team’s mission is to provide software to engineers at Extend that minimize the time they spend outside of developing their products. Engineers are our customers so we have the best job because we, as engineers, have a really good understanding of our customers. Have you run into annoying things you wish you could fix? Now you could fix them for everyone else too!

Key Responsibilities:

• Identify and resolve complex technical issues, providing innovative solutions that align with the company's strategic objectives.
• Mentor and guide junior engineers, fostering a culture of continuous learning and growth.
• Contribute to scaling our engineering core by automating away their annoyances.
• Establish and enforce coding standards, code reviews, and best practices to ensure the delivery of high-quality, maintainable code.

Qualifications:

Technical Skills:

• 5+ years of hands-on experience designing and developing scalable, cloud-based event driven API systems capable of handling high-volume incoming requests.
• Experience with DevOps practices, including CI/CD and Infrastructure as Code.
• Proven expertise in building event-driven microservices and enterprise-grade high-rate customer-facing APIs.
• Deep understanding of platform and application security standards.
• Ability to evaluate existing systems and apply modern patterns and technologies, such as real-time processing frameworks, Event Driven design and eventual consistency patterns.

Soft Skills:

• Building a reputation as a helpful, competent, and trustworthy person that people want to ask for help is important.
• Ability to thrive in a fast-paced, dynamic environment.
• A versatile and adaptable mindset with a willingness to learn new technologies.
• A desire to constructively criticize ideas when they lack merit or better alternatives are available.

Nice to Have:

• Experience with Cypress
• Experience with GitHub Actions
• Experience with AWS’s Cloud Developer Kit (CDK)
• Experience with bundlers (Webpack, Vite)
• Experience with Typescript
• Experience with Bash scripting

Estimated Pay Range: $157,000 - $182,000*

*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience. Incentive compensation will be provided as part of a total compensation package.

Life at Extend:

• Working with a great team from diverse backgrounds in a collaborative and supportive environment.
• Competitive salary based on experience, with full medical and dental & vision benefits.
• Stock in an early-stage startup growing quickly.
• Very generous, flexible paid time off policy.
• 401(k) with Financial Guidance from Morgan Stanley.

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