Senior ServiceNow Solution Architect - FSM (US) - Remote - US

Why Us 

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. The go-to ServiceNow guide, NewRocket was recently awarded the “ServiceNow 2024 Partner Award for Employee Workflow, Americas region” and “2024 ServiceNow Customer and Industry Workflows Delivery Success Partner (CIWF)”

We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver.  We #GoBeyondWorkflows to create new kinds of experiences for our customers. 

Come join our Crew and be a part of ServiceNow MVPs & Rising Stars! 

Why You

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments.  We are hiring for a Senior ServiceNow Solution Architect – FSM for our Customer Practice. The candidate will be responsible for leading the successful delivery of ServiceNow solutions and services, for large client programs. The Sr. Solution Architect is responsible for leading and mentoring a team of Software Engineers on projects and aligning project tasks to engineers’ skill set.  As a Sr. Solution Architect, you will be responsible for hosting workshops, architecting, designing, and implementing solutions on the ServiceNow platform. The Sr. Solutions Architect will provide technical pre-sales support and input regarding solutions, structure, and growth for complex professional services projects. The candidate will join an existing team working within the US and Canada.

What You Will Be Doing

• Assist Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems
• Serve as primary technical point-of-contact for projects and as the face of the engineering team to the customer 
• Define, at an …