Senior Salesforce Administrator - SFDC (Remote)

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is offering an exciting opportunity for a talented remote Senior Salesforce Administrator to join our IT Home Engineering Team, within the Ferguson IT organization. This role will report directly to the Manager of Software Engineering.

As a Senior Salesforce Application Administrator, you will be responsible for enhancing our residential customer Salesforce instance, Build.com. You will work with our development team which consists of junior Admins, Developers, a System Architect and a Product Owner, to deliver a best-in-class customer experience for our internal and external customers. You will assist with designing and implementing best practice solutions. Along with the team, you will support over 3000 users.

**This role is approved to be Remote within the United States in accordance with company policy.**

Duties and Responsibilities:

• User and license management including but not limited to managing roles, profiles, permission sets, groups, and queues.
• Perform regular security audits and recommend/implement changes to ensure access to platforms and data is secure.
• Work with users and collaborators to identify and understand problems and processes to determine solutions.
• Support administrators working with systems and platforms that integrate with Salesforce or rely on Salesforce data.
• Make configuration changes including, but not limited to, Flow, Process Builder, Page Layouts, Record Types and Custom Fields.
• Help users build and manage reports and dashboards as needed.
• Perform regular audits of platform data integrity and complete data model maintenance and data cleansing.
• Proactive system maintenance including regularly reviewing and implementing critical updates.
• Test customizations and platform functionality ahead of major platform releases.
• User onboarding.

Qualifications and Requirements:

• Minimum of 7 years hands-on Salesforce Admin experience.
• Salesforce Admin Certifications.
• Bachelor’s or …