FreshRemote.Work

Senior Sales Engineer

Remote, Italy, IT | Rome, Italy


The Parallels Senior Sales Engineer (Sr SE) provides expertise on the Parallels products with a focus on Parallels Remote Application Server, Parallels Secure Workspace and the new launched products Parallels DaaS and Parallels Browser Isolation during the pre-sales phase of projects and as a result is a key contributor in the sales processes for getting new customers and partners onboarded.  

The Sr SE has an in-depth understanding of IT infrastructure, security, virtualization and cloud technologies. He/She will collaborate closely with the sales team to understand customer requirements, conduct product demonstrations, assist the customer/partner in a Proof of Concept setup and articulate the value proposition of Parallels solutions. As the market is changing fast the Sr SE is also someone that can fast learn new technologies and understand what the benefits are of these new technologies. 

Beyond technical expertise, the Sr SE stands out as an good communicator who thrives on collaborative efforts with customers and partners. Possessing a sense of ownership and trustworthiness, they adeptly empathize with customers, translating their needs into tailored solutions offered by Parallels.

The ideal candidate not only possesses the technical skill required for the role but is also enthusiastic about conducting occasional (classroom) training sessions for partners and customers. Additionally, a willingness to travel to (marketing) events to provide on-booth or on-stage support to the sales & marketing colleagues.

This position is looking for someone located in the European Union or United Kingdom and can cover customers/partners mainly in Europe & Middle east. English speaking is mandatory, other languages is a strong plus. 

For this specific positions the main focus will be on the funnel and partners in the Middle east so Arabic is a strong plus. Also speaking French, Italian & Spanish is a strong plus.

Responsibilities:

  • Perform detailed demonstrations of Parallels products.
  • Provide in depth technical assistance to potential customers.
  • Take ownership of the Proof of Concepts and make sure they are finished in time and meeting the customers/partners requirements. Actively participate in the design, implementation, and support of Parallels products.
  • Provide guidance, recommendations, and expert advice on technical issues.
  • Maintain an advanced understanding of all Parallels and related competitors’ products.
  • Develop project concepts and project proposals to solve customer needs and requests.
  • Work with Account Managers, Sales Management and Channel Partners to effectively schedule the use of technical resources to support selling efforts.
  • Coordinate all activities related to technical sales support for potential customers and existing accounts.
  • Plan and conduct a series of Technical Training sessions and Webinars, both online and at Channel Partners and Customers.
  • Mentor and assist in training Sales Engineers, new hires and the sales team as required.


Required Skills, Technical and Non-Technical:

  • At least 3 (5+ for senior), preferable more, years of relevant experience in Sales Engineering for a product operating in the same domains as Parallels: application/desktop virtualization, security, IT infrastructure.
  • Hands on experience in at least 1, preferable more, of these technologies: Parallels RAS, Citrix Virtual Apps and Desktop, VMWare Horizon, Microsoft RDS or Azure Virtual Desktop.
  • Deep knowledge and experience with Microsoft Remote Desktop Services - TS/ RDSH/ Application/Desktop and VDI Publishing.
  • Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network and Security
  • Experience in cloud computing platforms mainly in Microsoft Azure and Amazon AWS.
  • Ability to perform product demonstrations and presentations to technical and executive audiences.
  • Strong writing skills with ability to create technical documentation.
  • Strong presentation, communication, and training skills.


Required:

  • The right attitude to compete with Citrix, VMware and other competitors in the market
  • At least 3 (5+ for senior) years’ experience in Sales Engineering or as an IT Engineer role.
  • At least 3 (5+ for senior) years’ experience in implementing and/or administering applications and desktops virtualization systems. 
  • At least 3 (5+ for senior) years’ experience in cloud-based computing.
  • Readiness to travel annually.
  • Fluent in written and verbal business level English


Miscellaneous
This position is 100% Remote.  Travel maximum 20% of the time.

About the product

Parallels

Parallels Inc., a global leader in cross-platform solutions, makes it simple for customers to use and access the applications and files they need on any device or operating system. We help businesses and individuals securely and productively use their favorite devices and preferred technology, whether it’s Windows®, Mac®, iOS, AndroidTM, Chromebook, Linux or the Cloud. Parallels solutions enable seamless delivery of virtual desktops and applications to any device, running Windows on a Mac, Mac management with Microsoft SCCM, and remote access to PCs and Mac computers from any device. Recently, Parallels became part of Corel Corporation and joins an impressive collection of industry leading brands.


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Job Profile

Regions

Europe

Countries

Italy United Kingdom

Skills

Amazon AWS Application/desktop virtualization AWS Cloud Computing Platforms Cloud Technologies IT Infrastructure Microsoft Azure Microsoft Remote Desktop Services Sales Engineering Security Virtualization VMWare Horizon

Tasks
  • Articulate value proposition of products
  • Assist in Proof of Concept setup
  • Conduct product demonstrations
  • Conduct training sessions for partners and customers
  • Coordinate technical sales support activities
  • Develop project proposals
  • Learn new technologies
  • Mentor and assist in training Sales Engineers
  • Participate in design, implementation, and support of products
  • Plan and conduct technical training sessions and webinars
  • Provide expert advice on technical issues
  • Provide technical assistance to potential customers
Experience

3 years

Restrictions

Focus on customers/partners in Europe & Middle East Located in European Union or United Kingdom

Timezones

Europe/Rome UTC+1