Senior Sales Engineer

An Amazing Career Opportunity for a Senior Sales Engineer!! 

Location: Remote - Western US

Job ID: 36756

We are seeking a dynamic Senior Sales Engineer to collaborate with the sales team in positioning the HID’s Authentication portfolio to prospective and existing customers. This role requires a technical expert with a deep understanding of IT infrastructure, protocols, standards, and regulations, combined with strong business acumen to translate customer needs into tailored technology solutions.

As a Senior Sales Engineer, you will lead projects and initiatives within your assigned territory, demonstrating ownership and accountability. Success in this role depends on building lasting relationships with partners and customers through professionalism, domain expertise, and integrity. Exceptional verbal and written communication skills are essential for effectively engaging stakeholders at all levels.

The ideal candidate is self-motivated, proactive, and adept at working remotely while collaborating with account managers, partners, and customers across the Americas. If you excel at solving customer challenges, designing innovative solutions, and fostering trust, this role is for you. 

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identity and Access Management Solutions (IAMS): 

HID Global IAM products protect more than 85 million user identities. 

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale. 

Are you ready to make a difference? Join us and help shape the future of security. 

As our Senior Sales Engineer, you’ll support HID’s success by: 

• Partnering with sales to position and demonstrate solutions that meet and exceed customer requirements.
• Facilitating customer evaluations and proofs of concept through tailored product demonstrations.
• Providing ongoing technical support during customer calls and communications.
• Acting as a Technical Account Manager (TAM) to nurture long-term customer relationships.
• Collaborating with technical counterparts at channel partner companies to align strategies and enhance partner success.
• Contributing to Solution Marketing by assisting with the creation of datasheets, whitepapers, and case studies.
• Supporting digital marketing initiatives, such as LinkedIn campaigns, webinars, and virtual outreach.
• Assisting with the creation of training materials and other resources for HID Academy to equip internal teams and partners with the knowledge they need.
• Delivering (Advanced) Technical Training to HID Channel Partners, enabling them to develop the required skills to both sell and deploy the HID Authentication portfolio.
• Serving as a trusted advisor and subject matter expert on Identity and Access Management solutions, addressing technical objections during procurement.
• Acting as a "Product Champion" by developing exceptional expertise on a specific solution.
• Facilitating product samples (e.g., cards, USB keys, OTP tokens) for customer testing.
• Representing the company at trade shows, conferences, and public speaking engagements to showcase solutions.
• Taking ownership of and execute on RFPs, RFIs, and technical questionnaires with precision and expertise.
• Developing and maintaining product documentation, videos, and knowledge-based articles (KBAs).
• Collaborating with Product Owners to align on customer requirements and market trends.

Your Experience and Background include:  

• Bachelor’s degree in computing, physical science, or engineering. Candidates with equivalent education plus relevant industry work experience may also be considered.
• 7+ years of experience in technical sales.
• Familiarity with authentication solutions associated with multi-factor authentication (MFA), and single sign-on (SSO).
• A good and well-founded understanding of regulatory standards such as HIPAA, CJIS, GDPR, SOC 2, and NIST Cybersecurity Framework.
• Proven expertise in information security products addressing identity management, authentication, and privacy.
• Proficiency in authentication mechanisms, cryptography, network security, smart cards.
• Expert Proficiency with Windows and Linux environments.
• Experience with MFA applications such as DigitalPersona.
• Expertise or willingness to master industry PKI standards such as X.509, PKCS#11.
• Strong knowledge of Entra ID (formerly Azure AD) and its role in identity strategies.
• Strong understanding of system and network components, including OS, LDAP, and protocols (SSL/TLS, VPN, RADIUS, etc.).
• Familiarity with SQL Server, Oracle databases, REST/SOAP APIs, and SDKs.
• Strong knowledge federated protocols such as SAML2, OIDC, OAuth 2.0, WS-Federation, SCIM, etc.
• Knowledge of integration with third-party systems via Restful API’s.

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds 

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At HID, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The base salary in the United States is $135,000 to $148,000. The OTE is up to $185,000.

This opportunity may be open to flexible working arrangements.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  
 
When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

 #LI-HIDGlobal