Senior Research Associate

The Company You’ll Join: It is our mission to create an exceptional firm that betters the world of work. Through granular candidate insights, in-depth employer benchmarking, continuous market pulses, actionable strategies, and recruiting feedback platforms, the team at Veris Insights is advancing the way companies across North America approach recruiting, employer branding, DEI (diversity, equity, and inclusion), and talent management. We work with hundreds of Fortune 1000 organizations to help them solve their hardest talent challenges and it is our aspiration to be nothing less than the single, unequivocal best partner to every one of these leaders in that pursuit. 
The Team You’ll Join: Veris Insights serves talent leaders from 200+ Fortune 1,000 companies in our memberships. Our mission is to set an unprecedented standard for research, analytics, and insight in the university recruiting space – to craft the language talent leaders use to shape the direction of the industry. Currently, we’re in a unique position to do this, as the majority of the industry’s leadership actively follows the advice of our research.
UR360 serves a subset of Veris Insights’ clients, or who we call our "members", to direct research and craft insights that are custom to each employer. Our work focuses on collecting data from candidates in pivotal decision-making moments during the recruiting process – the decision to apply to an employer, the decision to accept an offer, and the internship experience – and using that data to form takeaways and recommendations that help reinforce the candidate experience and key recruiting metrics of our members.
As a Senior Research Associate, you will work closely with Project Managers to execute UR360 research projects. The results of this work will be shared with leaders of the most prominent employers of recent graduates in the nation.
How You’ll Grow: The UR360 team is perhaps the most versatile in the organization – owning data collection, research content creation, and research delivery for our custom research projects. No one day looks like another, and opportunities for skill growth are incredibly varied in nature.
From the beginning, you’ll be tasked with supporting a PM on the operations and delivery of a subset of UR360 projects and key relationships within those projects. As you become comfortable with the research process & member relationships, our focus will turn towards full independence in executing research tasks, identification of research process improvements, and mastery of the Veris Insights research canon and University Recruiting as a whole. Promotion to a Project Manager level would come with new member ownership & management responsibilities in the team.
The Character:
Service: A natural bent towards service and exceeded expectations. You demonstrate a relentless drive to innovate and enhance current practices, propelling business growth and evaluating member satisfaction.Hunger for Excellence: An inarguable track record of high performance - in everything you do. You recognize the value of respectfully speaking up, and actively contributing to the betterment of both your colleagues and the overall business through effective feedback and suggestions.Incisiveness: Notably high intellect – and the ability to apply it practically. You expertly extract critical insights from various data sources including study decks, data books, qualitative notes, and narratives, driving informed decision-making and impactful end deliverables.Presence: Striking magnetism – an immediate ability to inspire trust and distill confidence. Embraces a humble and learning-focused mindset, continually expanding knowledge to become a recognized subject matter expert (SME).

Key Responsibility: Data Collection and Survey Management

• Design member surveys in Qualtrics utilizing member notes and guidance from the Project Manager to tailor the survey to the member.
• Conduct thorough survey testing and programming.
• Identify research questions not addressed through current survey modules and create custom questions to address them.
• Create campaigns for survey rewards and manage incentives.
• Monitor survey quotas and provide regular updates to Project Managers.
• Support the head of function in continuously improving our research methodologies, both qualitative and quantitative.
• Conduct in-depth interviews, focus groups, and AI-assisted interviews and generate insights.

Key Responsibility: Member Data Dashboard Management and Data Visualization

• As necessary, build new data visualizations in platforms like Displayr and Toucan.
• Conduct thorough quality checks of member data dashboards.
• Troubleshoot most difficult data dashboard problems through collaboration with the Data & Engineering team. 

Key Responsibility: Quantitative & Qualitative Analysis

• Generate survey and interview items that effectively answer the research question(s).
• Analyze quantitative and qualitative questions to identify key insights from the data and compelling narratives.
• Clean qualitative responses to prepare for analysis, typographical issues, and unhelpful responses.
• Perform qualitative analysis and develop a set of themes in response to member problems. 

Key Responsibility: Executive Summary Creation

• Analyze data and develop client-facing deliverables with insights from UR360 and Veris Insights data sets.
• Format slides with data visualizations from data dashboards based on Project Manager’s guidance. 
• Develop a nuanced understanding of Veris Insights' past and current research work, and leverage that knowledge to include it in UR360 deliverables.
• Conduct thorough quality checks of executive summary decks and one-pagers.

The Requirements:

• 3-4 years of experience working in a research capacity
• Experience in qualitative and quantitative survey design
• Expertise in survey programming and methodology (especially in Qualtrics)
• Expertise in with data visualization, interpretation, and communication to stakeholders
• Demonstrated critical thinking skills, preferably through prior research experience
• Strong organization skills and attention to detail
• Proactive, solution-oriented approach to problem-solving
• Demonstrated ability to translate data into easy-to-understand, actionable takeaways through compelling PowerPoints

The Nice-To-Haves:

• Experience with software such as PowerBI, Tableau, or Google's Looker data
• Experience transforming and displaying survey data specifically, especially in Python, SQL, or R 

Compensation & Benefits Package

• Annual salary: $72,500-80,000K based on experience
• Fully remote (or optional hybrid opportunity if you live in the DC area!)
• Unlimited PTO
• Medical, dental, and vision
• 401K match up to 4% of employee contributions
• Paid parental leave
• Learning and development opportunities
• Monthly mental health days
• $1000 annual employee wellness stipend

Please keep in mind: Research has shown that candidates from underrepresented backgrounds only apply to jobs when they meet 100% of the requirements vs. their majority counterparts, which apply at a much higher rate if they meet 50-60% of the requirements. So, with that being said, if you are interested in the role, we would love to hear how you can leverage your talents to be an awesome culture add.
Our Values & Culture, In Brief: Talent is in our DNA. It is what we study, who we serve, and the quality we most pride ourselves on internally. In order for our team members to be at their best, we provide individualized benefits and support. At the most basic level, benefits include unlimited PTO, health insurance benefits, and career development opportunities.
We believe a well-rounded and diverse team is the key to our success. To provide the widest range of experiences and perspectives in our member service and internal culture, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Please let our recruiter know if there are any accommodations we can provide for you to ensure an equitable and comfortable recruitment process.
We highly value diversity, equity, and inclusion, and this shows up in everything we do. Our research has a significant focus on the experiences of candidates from diverse backgrounds. Internally, we have Employee Resource Groups for BIPOC and LGBTQ+ employees, and Affinity Groups to support women and neurodiversity. Furthermore, we’ve established a Diversity Council to promote a workplace environment that is safe, respectful, and inclusive for all and acts as an active partner to People Ops and Leadership in service of our broader firm-wide DEI goals. Apply