Senior Programming Analyst – Consumer Servicing

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $80,000.00 - $94,500.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to act in the capacity as a technical liaison / consultant with internal business or support partners to develop and implement solutions that meet their strategic business or operational needs. The Programming Analyst serves as the subject matter expert for the applications they support with their primary focus on day to day production support and new development to meet business or infrastructure enhancements. This position will also collaborate with their peers and business or support partners on problem-solving efforts and identifying efficiency opportunities.

Essential Functions

• Take an innovative approach and utilize design expertise while providing thought leadership on solution design and long-term roadmap impacts

• Assist as an IT liaison for server set up and maintenance

• Assist on User Access Reviews and audits for App Codes supported in the department

• Provide guidance on design and development specifications for technology solutions

• Serve as mentor to other team members and assist in developing their technical support skillset

• Serve as a Business and Systems liaison / consultant with internal business partners to design, develop and implement technical solutions to meet business needs

• Review, analyze, and evaluate business systems and user needs to provide efficient and innovate solutions

• Document business and systems requirements, define scope and objectives, translate requirements into design specifications, and formulate systems to parallel overall business partner strategies

• Provide ongoing support to business partners in resolving technical issues, maintenance, and system enhancements

• Monitor systems and databases for functionality and availability to users, troubleshoot, and respond to user questions

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Intermediate knowledge or understanding of the following: SQL, VB, C#, ASP.NET, Web Services, HTML, Model-View-Controller, SharePoint, Business Objects or other Reporting Tools

• Familiarity with Agile concepts and workflow or reporting tools such as TFS, Scrum works, or Workfront

• Excellent analytical skills and ability to work independently with limited oversight

• Strong communication skills, with the ability to communicate with various levels of business partner leadership

• Ability to rely on extensive experience and judgement to plan and accomplish complex tasks

• Ability to develop and deliver solutions that provide an increase in efficiency and accuracy

• Ability to review current processes and provide improvements as part of the solution with minimal direction

• Ability to review problems and provide solutions with a strategic mindset

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Advanced level proficiency with Microsoft Word, Excel, Teams and Outlook  

Education & Experience

• Bachelor’s Degree or equivalent combination of education and experience required.  IT related degree preferred.

• 6+ years experience in developing and supporting technical solutions required

• 1+ year experience leading and developing others preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior Programming Analyst – Consumer Servicing job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $80,000 to $94,500 annually.

#LI-Remote

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time Apply