Senior Production Operations Engineer

Join Our Team as a Senior Production Operations Engineer!

Company: Carta Healthcare Inc.
Position: Senior Production Operations Engineer
Location: 100% Remote 

We are looking for a Senior Production Operations Engineer to become an integral part of our dynamic team. In this role, you will assume the vital responsibility of ensuring the unwavering availability, scalability, and dependability of our Kubernetes infrastructure. Collaborating within our platform/operations team, you will work in close conjunction with both the engineering and product teams. Your primary focus will involve devising, executing, and managing our Kubernetes clusters and associated services.

The overarching objective revolves around the establishment of a sustainable, zero-trust platform that significantly bolsters the pace of delivering novel features across our organization. It's essential to highlight that this position offers the flexibility of full remote work and will directly report to our Director of Production Operations.

Responsibilities:

• Design, deploy, and maintain Kubernetes clusters across multiple environments
• Develop and maintain automation tools for deploying and managing Kubernetes clusters
• Monitor and troubleshoot Kubernetes clusters to ensure high availability and performance
• Implement security best practices for Kubernetes infrastructure and services
• Participate in incident response and work to reduce the MTTR over time
• Continuously improve the reliability, scalability, and performance of our Kubernetes infrastructure
• Work closely with developers to ensure that our applications are properly deployed and configured in Kubernetes
• A customer-centric approach to solutions to maximize value and communicate difference in options
• Support roadmap development and technical solutions for new and existing functionality
• Prepare technical documentation
• Collaborate with a distributed remote team effectively including pairing on stories.  Deliver as a team
• Be a valued team contributor, learn, and help other teammates grow

What you’ll need:

• 5+ years managing and deploying of Kubernetes and containers (i.e. be a Certified Kubernetes Administrator (CKA) or working towards it)
• Experience with GitOps tools in a Kubernetes environment such as Flux, Helm, and Kustomize
• Proficiency in infrastructure as code (IaC) tools such as Terraform and CloudFormation
• Experience with cloud platforms such as AWS, Azure, or GCP
• Solid understanding of network and security principles, including VPNs, firewalls, and load balancers
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
• Comfort working in a highly agile, iterative software development process
• Self-motivated and self-managing, with strong organizational skills
• Experience with one of the following scripting languages (Be able to write scripts and automate): Python and Linux
• Experience being customer facing (production support)
• Ability to work well in an international and multicultural environment in a fast-growing company.
• Bachelor's degree in computer science field or other relevant degree or experience

Why we love Carta Healthcare, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Work alongside some of the most talented and dedicated teammates
• Mission driven 
• Competitive benefits package including great healthcare benefits and 401k

The target wage range for this role is $125,000 to $180,000 annually. Individual wage rates within this range are based on multiple factors including but not limited to skills, experiences, licensure and certifications.

All applicants require legal authorization to work in the United States now or in the future without sponsorship.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. All applicants are required to reside within the continental United States. 

Carta Healthcare is dedicated to building a diverse and inclusive company because we serve health systems across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found and strongly believe that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. 

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