Senior Product Marketing Manager, Financial Operations

Company Overview

Zuora is a software company that provides the monetization technology and expertise companies need to build, run and grow a modern business. From subscriber experience, to pricing and packaging, billing, payments and revenue accounting, our Total Monetization Suite helps companies around the world evolve their go-to-market strategies with demand and turn their recurring relationships and recurring revenue into recurring growth. 

From pioneering the Subscription Economy to Total Monetization, we’ve helped leaders like Ford, Zoom, Siemens, GoPro, Gitlab, and more launch, scale, and transform their businesses. We’ve gone from a venture-backed startup to the public leader in our category. And we know because our customers rave about us and our leading placement in analyst reports proves it.

The Opportunity

As we scale into a multi-product company that is tackling broader initiatives and a wider market, we’re growing out the product marketing team to reach these audiences in the right way, with the right messages, and to drive our business. We are building the next best product marketing organization - and are looking for solid, driven, fun product marketers that will help our team uplevel our impact across Zuora and dominate our position as a top Financial Operations technology provider.

This role requires a proven foundation in product marketing fundamentals and impact, domain expertise in Financial Operations (payments, accounting, revenue recognition, and the likes), the ability to provide a strategic, market-resonating point of view, working across teams and leading cross-functional projects to evangelize your POV, and an understanding of buyer journey intricacies and upsell/cross-sell paths. A hunger for execution and growth is an added bonus.

Responsibilities

• Set Zuora up as the leader in the market – understand market trends, validate with market research, and distill it into actionable insights for marketing, sales, and product plans
• Quickly become an expert on our suite of Financial Operations products – ability to highlight pains, solution, buyer ecosystem, and translate to meaningful value in deliverables

Tell an impactful story – tell wildly persuasive stories that will sell sales to sell more, move an audience in targeted campaigns and events, and convince a prospect they need to become a customer and repeat customer

• Play a critical role in influencing product direction – know the market and buyers so well that you can partner with Product (and be seen as an expert) to ensure product innovations are aligned to where the market is headed
• Create go-to-market strategy and drive high-impact deliverables – partner with cross-functional teams to deliver valuable, strategic content and programs that drive pipeline, cross-sell/up-sell, and deal acceleration
• Execute on cross-organizational product launches – ensure the latest innovations are communicated to the right audiences, how and where they matter most, and motivate and bring along the right teams to get there with you
• Create mid-bottom funnel product collateral that resonates with our prospects – deliver high-quality whitepapers, datasheets, presentations, demos, playbooks, and more for both Growth Marketing and Sales efforts 
• Measure and make strategic recommendations – understand how your work influences the organization and continuously iterate to uplevel the Product Marketing team 

Skills/Experience Required:

• 5-8+ years’ experience in product marketing, solutions marketing, or adjacent roles 
• Domain expertise in financial operations technology - understands the space, competitors, where we play and can simplify it for internal and external audiences
• Has sold into or can quickly get into the minds of Finance, executive-level personas, and/or senior-level IT personas
• Has created raving fans from internal stakeholders - product, marketing, sales teams 
• Excellent verbal, written, visual/presentation skills
• Strong project management, problem solving, writing, and communication skills
• Understands B2B software buying processes and where PMM adds value
• Strategic and tactical team player
• Can work autonomously and on a team and wants to learn, grow, and takes ownership
• Contributes to a positive team spirit
• Pragmatic Marketing Institute or Product Marketing Alliance certification a plus

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.