Senior Product Manager, Technical Platform

Overview

We are seeking a highly motivated and experienced Senior Platform Product Manager to join our dynamic Global Product Management team.

The successful candidate will drive the development and implementation of common software, DSP (digital signal processing), and firmware requirements across all Shure products. This role is pivotal in ensuring the consistency, security, connectivity, user experience, modularity, and ease of connectivity, provisioning, and monitoring that define Shure’s product signature. The platform requirements will also drive efficiency in business workflows and enhance the overall customer experience (CX). Furthermore, there will be a strong emphasis on common libraries, seamless integration, and interoperability with both Shure devices and third-party cloud solutions, ensuring all devices can be managed consistently with ShureCloud.

This role can be remote in the US, or hybrid based in our Niles, IL location. 

Responsibilities

• Strategic Planning and Execution: Develop and execute the platform strategy for Shure’s common software, DSP, and firmware requirements, ensuring alignment with overall business goals and product roadmaps.
• Requirement Definition: Define and prioritize platform product requirements, focusing on security, management, connectivity, and user experience to drive consistency and excellence across all Shure devices while improving business workflows and enhancing customer experience.
• Cross-functional Collaboration: Work closely with engineering, design, marketing, and other product teams to ensure seamless integration and implementation of platform features.
• Interoperability and Integration: Ensure common libraries and interoperability between Shure devices and third-party cloud solutions. Drive seamless integration and interoperability to maximize functionality and user experience.
• Product Lifecycle Management: Oversee the complete lifecycle of platform features, from conception through development, launch, and post-launch enhancements.
• Market Analysis: Conduct market research to identify trends and opportunities in the audio technology industry, ensuring Shure remains at the forefront of innovation.
• Stakeholder Communication: Serve as the primary point of contact for internal and external stakeholders regarding platform product updates, issues, and enhancements.
• Quality Assurance: Collaborate with QA teams to ensure platform features meet the highest standards of quality and reliability.
• Business Workflows and CX: Develop platform features that streamline business workflows and elevate the customer experience (CX), ensuring ease of use and satisfaction.
• Consistent Management with ShureCloud: Ensure that all devices can be managed consistently through ShureCloud for streamlined provisioning, monitoring, and maintenance.

Qualifications

• Experience: A minimum of 7-10 years of experience in product management, preferably …