Senior Product Manager - Platform - Remote, UK

Senior Product Manager - Platform

Department: Product & Services

Employment Type: Permanent - Full Time

Location: Remote, UK

Compensation: circa £65,000

Description

Reporting into the VP, Services, the successful candidate will support the ongoing development and maintenance of the business’ customer-facing content platforms by prioritizing and supporting the work of critical internal systems and consumer-facing products. 

As the primary account manager for our third party partnerships, you’ll build strong relationships with those partners, and represent the business and internal stakeholders to ensure we have a clear roadmap in place for our customer facing platforms, benefitting from community development and any business-led initiatives, and that appropriate integrations are in place with our back end systems via our middleware.

This involves driving forward a balanced roadmap of upgrades and enhancements aligned to third-party roadmaps as well as key Emerald-led initiatives, working closely with other product managers on key areas of development as well as with other parts of the business to ensure we are making the right decisions for the business and for our customers.

Please note - you will work mostly from home, but you will be required to attend our Leeds office once a month for team days, and quarterly for company events.

Day to day we’ll trust you to:   

• Product management of our 3rd party platforms supporting our library and author customers, prioritizing feature requests in conjunction with the broader product management team and stakeholders, and escalating issues to the 3rd party vendor.
• Drive and deliver on a balanced digital roadmap to enable the business to achieve their annual Objectives and Key Results and supporting with appropriate Indicators. The roadmap should benefit from upgrades and enhancements via the third …