Senior Product Manager, Merchant Engagement - Remote Spain

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

At Affirm, we're reinventing credit to make it more transparent, consumer-friendly, and straightforward. We empower consumers with the ability to buy now and pay later, without any hidden fees or compounding interest. Our mission is to deliver honest financial products that improve lives. 

Our merchant partners rely on Affirm to achieve their Growth objectives: to convert sales, to re-engage their existing customers, and to help them reach net-new customers. We are looking for a Senior Product Manager to craft the strategy and roadmap to help our merchants be successful over the entirety of their lifecycle by using Affirm’s ever-expanding product suite. 

As the Merchant Success PM, you will drive forward key parts of the post-onboarding merchant engagement experience such as: i) early lifecycle retention by defining a guided path to realizing value early, ii) opportunities to optimize the financing packages offered to merchants via recommendations and iii) self-service tools that help merchants understand and optimize their Affirm performance.

What you'll do:

• Understand Affirm merchants, their business objectives, and how they turn to Affirm to help achieve those objectives

• Craft experiences that ensure merchants feel set up for success early in their partnership with Affirm. Help them understand how Affirm creates impact for their business, demonstrate that value in key business metrics, and show them how to improve that value over time

• Make it easier for merchants to offer the most effective financing products for their customer needs, using Affirm as both a sales conversion tool as well as a marketing accelerator …