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Senior Product Manager - Diner Engagement

Hybrid in San Francisco, CA or Remote - US (West Coast/PST Working Hours)

Please note that candidates based in San Francisco, CA will be hybrid in office 2x a week. 
We are open to remote hiring in the US but will prioritize candidates located in PST timezone.

The Opportunity:

OpenTable is seeking a highly motivated Senior Product Manager to join our Diner Engagement team. This team is responsible for the core Diner Product Experience and is dedicated to increasing direct traffic to our consumer products by creating unique value for diners. The team's focus areas include building innovative restaurant discovery experiences to drive more diner demand for our restaurants, promoting diner loyalty to the OpenTable product, and fostering a community of diners who are passionate about dining. This role requires a strategic problem solver with strong design and product sense, excellent data analysis skills, and the ability to collaborate cross-functionally across the business at every level.

As a Senior Product Manager, you will play an important role in developing the product vision and driving the strategy that will elevate our consumer offerings in collaboration with cross-functional teams, particularly focusing on alignment with Consumer Marketing. Your leadership will be crucial in delivering successful outcomes for the company and delighting our users.

In this role, you will make a significant impact on:

Strategy Development and Execution:

  • Develop and implement comprehensive product strategies that enhance the diner experience and drive growth for OpenTable.
  • Secure buy-in from key stakeholders across the organization.
  • Drive alignment and ensure cohesive execution of product strategies.
  • Monitor and analyze product performance to ensure successful outcomes and iterate as necessary.

Collaboration and Alignment:

  • Work closely with the Consumer Marketing team to align product and marketing strategies, ensuring a seamless consumer experience.
  • Partner with the Product Marketing Management team to ensure product positioning, messaging, and go-to-market strategies are effectively implemented.
  • Collaborate with the Sales team to understand restaurant customer needs, gather feedback, and ensure product features meet market demands.

Cross-functional Team Leadership:

  • Lead cross-functional teams including design, engineering, marketing, and sales to deliver high-quality product features and improvements.
  • Cultivate a collaborative environment that encourages innovative thinking and a user-centric approach.

Data Analysis, Market and Consumer Insights:

  • Conduct data analysis and research to identify trends, opportunities, and areas for product improvement.
  • Use data-driven insights to inform product decisions and strategies.
  • Develop metrics and KPIs to measure the success of diner engagement initiatives.
  • Use data-driven insights to inform product decisions and strategies.

Design and Product Sense: …

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